In order to improve relationship with others, you need to be aware of several sensible ways to complain. 1 , you need to be specific. Don’t say, “Boy, did you 2 like a fool at the party?” Instead, say, “You embarrassed me by getting 3 and loud and telling offensive jokes to my parents.” Secondly, stick to the present. Don’t mention old offences from last month or last year. By doing this, you 4 attention from the problem at hand. Moreover, 5 you complain, don’t add insults. If you start calling the other person names, that will 6 create anger and hurt any chance of getting the person to really 7 you. A last point to remember is to complain privately. Never criticize the other person in front of friends, parents, children, or anyone else, for that 8 . Criticizing in front of a third party has the same effect as 9 . This shames the person being criticized and makes it very likely that the person will want to attack you orally rather than listen to you.
Sensible ways to Complain:
Be specific
Stick to the present
10
Complain privately
1.
A．To start with B．Frankly speaking C．Anyway D．Needless to say
A．conduct B．play C．do D．act
A．upset B．bored C．delighted D．drunk
A．take away B．set off C．draw up D．catch up
A．before B．after C．when D．unless
A．even B．never C．only D．still
A．listen to B．work for C．look after D．wait on
A．time B．matter C．person D．party
A．jokes B．insults C．criticism D．embarrassment
A．Don’t add insults B．Don’t mention old offenses C．Don’t lose temper D．Don’t tell embarrassing jokes
阅读下面短文，从短文后各题所给的四个选项（A、B、C和D）中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。
If we want to make friends, let’s put ourselves out to do things for other people --- things that require time, energy, unselfishness, and thoughtfulness.
When the Duke of Windsor was the Prince of Wales, he was to tour South America, and before he on that tour he spent months studying Spanish so that he could make public talks in the language of the country; and the South Americans him for it.
For years I considered it important to find out the of my friends. How? Although I don’t have faith in astrology (占星术), I began by asking my friends whether he or she the date of one’s birth has anything to do with and personality. I then asked him or her to tell me the month and day of birth. he or she said, “November 24,”for example, I kept to myself, “November 24, November 24.”The minute my friend’s back was , I wrote down the name and birthday and would transfer (转写) it to a birthday book. At the beginning of each year, I had these birthday dates scheduled in my calendar pad so that they came to my automatically. When the birthday , there was my letter or telegram. What a big it was! I was frequently the only person on earth who .
If we want to make friends, let’s people with enthusiasm. When somebody calls you on the telephone, say“Hello”in tones that suggest how you are to have the person call. Many companies train their telephone operators to greet all callers in a tone that shows interest and . The callers feel the company is about them. Let’s remember that when we answer the telephone tomorrow.
Showing a genuine in others not only wins friends for you, but may in its customers a loyalty to your company.
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My father and I disagreed about curfew (晚间在家的时间). He’d say I was to be in by 9:30 on weekdays, and 11:00 on weekends, no exceptions without my first asking. I told him it made me like a junior-high kid. He explained that while a curfew sound like a restriction, it’s really about people looking out for one another.
The very next Friday after that pretty heated , my dad and I had tickets to see our town’s professional football game. On that day he was to a nearby city to meet with some major clients and me that his getting home and our leaving for the game would be tight.
To make sure we could off the moment he walked in, I got everything prepared. When a half hour had passed from the time he said he’d be home, I understood that he was a little . But then, nearly a whole hour passed. I was getting . We were going to miss the kick-off! And why hadn’t he me and let me know he was going to be really late? As I anxiously the floor, another half hour passed. That’s when I got really angry. How inconsiderate of my father! Now we were going to the whole game! When yet another half hour passed, my anger turned to . What if something terrible had happened to my dad, like he had a heart attack or had been in an accident, or something? I began to really . I’d already called his cellphone about ten times, but no .
I was beside myself, assuming the worst had happened.
Finally, the phone rang, and my dad said , “Son, I’m so sorry about the game, but…there was a terrible accident…on the freeway coming home, and I to help… and ended up going to the hospital. I my cellphone in the car, so I couldn’t call until now.”
I was so relieved to hear from my father and to that he was safe that I actually cried. That was I “got” the importance of a curfew: Checking in! It’ s about knowing that someone you love is . It was one more proof of my father’s loving me as much as he does.
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阅读下面短文，从短文后各题所给的四个选项（A、B、C和D）中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。
In my class, there was a really weak-looking guy. I don’t know if his name was Vit or Wit. I will him as Wit in this story of mine. He was a pale, thin guy. Not only his build looked weak, the way he was also weak. He walked slowly but he tried to stay off of everyone’s way. The friends in my class, Jean and Ingrid, would him. Truth to be told,
I them as well. We did things like taking his stuff, like his pens and pencils, and them somewhere in the school.
Wit was also really of insects, even butterfly. Jean, Ingrid, and I often put beetle on his clothes and he would run around, trying to it off. There were many beetles in the school so that was the insect we used to scare him with. Other insects such as butterfly were hard to so we pretty much gave up on it. We would often take the when Wit was off-guard and put the insects on him. it was on him, he would run around or jump about. He was too scared to it and pull it off.
Suddenly one day, we were by the school. When I walked into the room, Wit’s mother, as well as Ingrid’s mother, Jean’s father, and mine were in the room silently. Wit’s mother said that Wit went home and the sandbag shouting “Jean!!! Ingrid!!! Archer!!!” every day. I wanted to laugh but didn’t with all the she was putting on us. She asked many things, including things I had no idea about such as “Who put Wit’s bag in the girl toilet?” Apparently, it was Jean who did it. Jean seemed to have bullied Wit quite a lot and got quite a(n) from Wit’s and her own mother.
I think it should have been quite guilty for to see us scolded by the parents. However, we decided to stop bullying Wit and be friendly to him.
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As the pace of life continues to increase, we are fast losing the art of relaxation. Once you are in the habit of rushing through life, being ______ from morning till night, it is hard to _________ down. But relaxation is necessary for a healthy mind and body.
Stress is a ______ part of everyday life and there is no way to avoid it. However, it is not the bad thing that is often supposed to be. A ________ amount of stress is important to provide motivation and give _______ to life. It is only when the stress gets out of control that it can lead to poor performance and ________ health.
The amount of stress a person can _________ depends very much on the individual. Some people are not afraid of stress, and such characters are obviously chief material for managerial responsibilities (经营责任). Others lose heart at the __________ of unusual difficulties. When exposed to stress, in whatever form, we react both chemically and __________.
In fact, we make a choice between “fright and fight”. And in more __________ days the choices made the difference between life and ________. The crises we meet today are _______ to be so extreme, but however __________ the stress is, it requires the same response. It is when such a reaction lasts long, through continued exposure to stress, that ________ becomes endangered. Such serious conditions as high blood pressure and heart diseases have established links with ________. Since we cannot remove stress from our lives (it would be unwise to do even if we could), we need to find ways to deal with it.
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阅读下面短文,从短文后所给各题的四个选项（A、B、C和D）中,选出可以填入空白处的最佳选项,并在答题卡上将该项涂黑。
I have recently moved across the country to the West Coast. I started feeling a little ____ and missing my friends and family.
I'm an extrovert(外向型人)and I love to___; that's why I enjoy going to school so much— it gives me the ____ to meet new and different people. I love talking with and learning about people from different ways of life，religions and age groups. The elderly and children are the most interesting to me. The elderly can tell me all about everything ____ children look at everything with __35__ full of wonder.
Recently，while riding a bus I struck up a(n)___ with an elderly woman who had been born and ____ in the Pacific North West. She had so many stories about the area and how it had once been. I ____ had a wonderful time talking to her. A few days later，I got ____ the bus and there she was again. She smiled when she saw me and patted the ____ next to her. I sat with her and we picked up the conversation where we had ____. Over the next few days whenever I got on the bus she was ___ there and we would talk.
I have returned to work and have been ____ an earlier bus and haven't seen ____ of my “new old friend”．Then I __ her at the transit(运输)station and she cheered up. This really ____ my heart.
Finally my “new old friend” asked me if she may have my number so that we could chat when she didn't have the pleasure to see me on the bus.
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