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To: manger @ tastytreat.com
Date: Monday, 7 October, 3:34 p.m.
From: raymondyuen@ canada.net
Subject: Complaint
Dear Mr. Price,
I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing.
It was my son’s birthday so we booked a non-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking section. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy.
Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach (蟑螂) in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic. When we told her that garlic does not have legs, she apologized and took the food away.
We asked for the bill, expecting not to pay for my wife’s meal. Nobody came. After 15 minutes, I asked to see the manager. The head waiter told us that you were on holiday I complained again about the horrible cockroach. He told me Janet had finished work. He didn’t believe my story and gave me a bill for three meals. I argued with him but was forced to pay.
The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full repayment for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone.
You can contact me at 742-3254 or through e-mail if you want more information.
Thank you for your attention.
Yours Sincerely,
Raymond Yuen
72.We learn from the text that, before Saturday, Mr. Yuen _________            .
A. was satisfied with the restaurant B .was disappointed with the restaurant
C .had to wait for his table   D .rarely ate at the restaurant
73.The head waiter didn’t believe Mr. Yuen because _________            .
A.the waitress stopped working and hadn’t told him about it
B.he believed that the cockroach was garlic
C.he didn’t want to pay Mr. Yuen back
D.the manager was on holiday
74.Mr. Yuen demanded that Mr. Price _________            .
A.say sorry to his family   
B.let the head waiter stop working in the restaurant
C.get the head waiter to say sorry
D.get the head waiter and Janet to say sorry
75.What does Mr. Yuen want to pay for now?
A.Two meals.      B.Their meals.     C.Nothing.   D.Only the drinks.

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【2015·浙江】B
Graph can be a very useful tool for conveying information especially numbers, percentages,and other data . A graph gives the reader a picture to interpret. That can be a lot more pages and pages and pages explaining the data .
Graphs can seem frightening, but reading a graph is a lot like reading a story. The graph has a title ,a main idea ,and supporting details .You can use your active reading skills to analyze and understand graphs just like any other text .
Most graphs have a few basic parts: a caption or introduction paragraph, a title , a legend or key, and labeled axes. An active reader looks at each part of the graph before trying to interpret the data. Captions will usually tell you where the data came from (for example, a scientific study of 400 African elephants from 1980 to 2005). Captions usually summarize the author's main point as well. The title is very important. It tells you the main idea of the graph by stating what kind of information is being shown. A legend, also called a key,is a guide to the symbols and colors used in the graph. Many graphs, including bar graphs and line graphs, have two axes that form a corner, Usually these axes are the left side and the bottom of the graph .Each axis will always have a label. The label tells you what each axis measures.
Bar Graphs
A bar graph has two axes and uses bars to show amounts. In Graph 1 ,we see that the x-axis shows grades that students earned, and the y-axis shows bow many students earned each grade .You can see that 6 students earned an A because the bar for A stretches up to 6 on the vertical measurement. There is a lot of information we can get from a simple graph like this(See Graph 1).
Line Graphs
A line graph looks similar to a bar graph ,but instead of Bars, it plots points and connects them with a line .It has the same parts as a bar graph – two labeled axes –and can be read the same way .To read a line graph, it’s important to focus on the points of intersection rather than the line segments between the points, This type of graph is most commonly used to show how something changes over time.
Here is a graph that charts how far a bird flies during the first Five days of its spring migration (See Graph 2).
The unit of measurement for the x-axis is days. The unit of measurement for the y-axis is kilometers. Thus we can see that ,on the first day, the pipit flew 20 kilometers. The line segment goes up between Day 1 and Day 2,which means that the bird flew farther on Day 2.If the line segment angled dawn, as between Day 4 and Day 5,it would mean that the bird flew fewer kilometers than the day before. This line graph is a quick, visual way to tell the reader about the bird’s migration.
Pie Graphs
A typical pie graph looks like a circular pie. The circle is divided into sections, and each section represents a fraction of the data. The graph is commonly used to show percentages; the whole pie represents l00 percent, so each piece is a fraction of the whole.
A pie graph might include a legend,or it might use icons or labels within each slice. This pie graph shows on month’s expense, (See Graph 3 ).
Food $ 25
Movies $ 12
Clothing $ 36
Savings $ 20
Books $ 7

When used in a graph,a legend is_____.

A.a guide to the symbols and colors
B.an introduction paragraph
C.the main idea
D.the data

What is the total number of students who earned a C or better ?

A.4. B.6.
C.10. D.20.

The bird covered the longest distance on _____.

A.Day 1 B.Day 2
C.Day 3 D.Day 4

Which of the following cost Amy most ?

A.Food. B.Books
C.Movies D.Clothing.

【2015·浙江】A
From the very beginning of school we make books and reading a constant source of possible failure and public humiliation. When children are little we make them read aloud, before the teacher and other children, so that we can be sure they “know” all the words they are reading. This means that when they don’t know a word, they are going to make a mistake, right in front of everyone. After having taught fifth-grade classes for four years, I decided to try at all costs to rid them of their fear and dislike of books, and to get them to read oftener and more adventurously.
One day soon after school had started, I said to them, “Now I’m going to say something about reading that you have probably never heard a teacher say before. I would like you to read a lot of books this year, but I want you to read them only for pleasure. I am not going to ask you questions to find out whether you understand the books or not. If you understand enough of a book to enjoy it and want to go on reading it, that’s enough for me. Also I’m not going to ask you what words mean. “
The children sat stunned and silent. Was this a teacher talking? One girl, who had just come to us from a school where she had had a very hard time, looked at me steadily for a long time after I had finished. Then, still looking at me, she said slowly and seriously, Mr Holt, do you really mean that?” I said just as seriously, “I mean every word of it.
During the spring she really astonished me. One day, she was reading at her desk, From a glimpse of the illustrations I thought I knew what the book was. I said to myself, “It can’t be,” and went to take a closer look. Sure enough, she was reading Moby Dick , in edition with woodcuts. I said, “Don’t you find parts of it rather heavy going?” She answered, Oh, sure, but I just skip over those parts and go on to the next good part. “
This is exactly what reading should be and in school so seldom is,an exciting, joyous adventure. Find something, dive into it, take the good parts, skip the bad parts, get what you can out of it, go on to something else. How different is our mean-spirited, picky insistence that every child get every last little scrap of “understanding” that can be dug out of a book.
According to the passage, children’s fear and dislike of books may result from________.

A.reading little and thinking little
B.reading often and adventurously
C.being made to read too much
D.being made to read aloud before others

The teacher told his students to read______ .

A.for enjoyment
B.for knowledge
C.for a larger vocabulary
D.for higher scores in exams

Upon hearing the teacher’s talk, the children probably felt that________.

A.it sounded stupid
B.it was not surprising at all
C.it sounded too good to be true
D.it was no different from other teachers' talk

Which of the following statements about the girl is TRUE according to the passage?

A.She skipped over those easy parts while reading.
B.She had a hard time finishing the required reading tasks.
C.She learned to appreciate some parts of the difficult books.
D.She turned out to be a top student after coming to this school.

From the teacher's point of view,_________ .

A.children cannot tell good parts from bad parts while reading
B.children should be left to decide what to read and how to read
C.reading is never a pleasant and inspiring experience in school
D.reading involves understanding every little piece of information

【2015·天津】D
Once when I was facing a decision that involved high risk, I went to a friend. He looked at me for a moment, and then wrote a sentence containing the best advice I’ve ever had: Be bold and brave — and mighty (强大的) forces will come to your aid.
Those words made me see clearly that when I had fallen short in the past, it was seldom because I had tried and failed. It was usually because I had let fear of failure stop me from trying at all. On the other hand, whenever I had plunged into deep water, forced by courage or circumstance, I had always been able to swim until I got my feet on the ground again.
Boldness means a decision to bite off more than you can eat. And there is nothing mysterious about the mighty forces. They are potential powers we possess: energy, skill, sound judgment, creative ideas — even physical strength greater than most of us realize.
Admittedly, those mighty forces are spiritual ones. But they are more important than physical ones. A college classmate of mine, Tim, was an excellent football player, even though he weighed much less than the average player. “In one game I suddenly found myself confronting a huge player, who had nothing but me between him and our goal line,” said Tim. “I was so frightened that I closed my eyes and desperately threw myself at that guy like a bullet(子弹) — and stopped him cold.”
Boldness — a willingness to extend yourself to the extreme—is not one that can be acquired overnight. But it can be taught to children and developed in adults. Confidence builds up. Surely, there will be setbacks (挫折) and disappointments in life; boldness in itself is no guarantee of success. But the person who tries to do something and fails is a lot better off than the person who tries to do nothing and succeeds.
So, always try to live a little bit beyond your abilities—and you’ll find your abilities are greater than you ever dreamed.
Why was the author sometimes unable to reach his goal in the past?

A.He faced huge risks.
B.He lacked mighty forces.
C.Fear prevented him from trying.
D.Failure blocked his way to success.

What is the implied meaning of the underlined part?

A.Swallow more than you can digest.
B.Act slightly above your abilities.
C.Develop more mysterious powers.
D.Learn to make creative decisions.

What was especially important for Tim’s successful defense in the football game?

A.His physical strength. B.His basic skill.
C.His real fear. D.His spiritual force.

What can be learned from Paragraph 5?

A.Confidence grows more rapidly in adults.
B.Trying without success is meaningless.
C.Repeated failure creates a better life.
D.Boldness can be gained little by little.

What is the author’s purpose in writing this passage?

A.To encourage people to be courageous.
B.To advise people to build up physical power.
C.To tell people the ways to guarantee success.
D.To recommend people to develop more abilities.

C
Across Britain, burnt toast will be served to mothers in bed this morning as older sons and daughters rush to deliver their supermarket bunches of flowers, But, according to a new study, we should be placing a higher value on motherhood all year.
Mothers have long known that their home workload was just as heavy as paid work. Now, the new study has shown that if they were paid for their parental labours, they would earn as much as$172,000 a year.
The study looked at the range of jobs mothers do, as well as the hours they are working, to determine the figure. This would make their yearly income £30,000 more than the Prime Minister earns. By analysing the numbers, it found the average mother works 119 hours a week,40 of which would usually be paid at a standard rate and 79 hours as overtime. After questioning 1,000 mothers with children under 18,it found that ,on most days, mums started their routine work at 7am and finished at around 11pm.
To calculate just how much mothers would earn from that labour, it suggested some of the roles that mums could take on, including housekeeper, part-time lawyer, personal trainer and entertainer. Being a part-time lawyer, at £48.98 an hour, would prove to be the most profitable of the "mum jobs",with psychologist(心理学家)a close second.
It also asked mothers about the challenges they face, with 80 percent making emotional(情感的) demand as the hardest thing about motherhood.
Over a third of mums felt they needed more training and around half said they missed going out with friends.
The study shows mothers matter all year long and not just on Mother's Day. The emotional ,physical and mental energy mothers devote to their children can be never-ending, but children are also sources of great joy and happiness. Investing(投入)in time for parenting and raising relationships is money well spent.

1.

How much would a mother earn a year if working as the Prime Minister?

A. £30,000. B. £142,000.
C. £172,000. D. £202,000.
2.

The biggest challenge for most mothers is from.

A. emotional demand B. low pay for work
C. heavy workload D. lack of training
3.

What is stressed in the last paragraph?

A. Mothers'importance shows in family all year long.
B. The sacrifices mothers make are huge but worthwhile.
C. Mothers'devotion to children can hardly be calculated.
D. Investing time in parenting would bring a financial return.
4.

What can we conclude from the study?

A. Mothers'working hours should be largely reduced.
B. Mothers should balance their time for work and rest.
C. Mothers'labour is of a higher value than it is realised.
D. Mothers should be freed from housework for social life.

【2015·陕西】D
Parents who help their children with homework may actually be bringing down their school grades. Other forms of prenatal involvement, including volunteering at school and observing a child's class, also fail to help, according to the most recent study on the topic.
The findings challenge a key principle of modern parenting(养育子女) where schools except them to act as partners in their children's education. Previous generations concentrated on getting children to school on time, fed, dressed and ready to learn.
Kaith Robinson, the author of the study, said, "I really don't know if the public is ready for this but there are some ways parents can be involved in their kids' education that leads to declines in their academic performance. One of the things that was consistently negative was parents' help with homework." Robinson suggested that may be because parents themselves struggle to understand the task." They may either not remember the material their kids are studying now, or in some cases never learnt it themselves, but they're still offering advice."
Robinson assessed parental involvement performance and found one of the most damaging things a parent could do was to punish their children for poor marks. In general, about 20% of parental involvement was positive, about 45% negative and the rest statistically insignificant.
Common sense suggests it was a good thing for parents to get involved because "children with good academic success do have involved parents ", admitted Robinson. But he argued that this did not prove parental involvement was the root cause of that success." A big surprise was that Asian-American parents whose kids are doing so well in school hardly involved. They took a more reasonable approach, conveying to their children how success at school could improve their lives."
The underlined expression "parental involvement " in Paragraph 1 probably means ________.

A.parents' expectation on children's health
B.parents' participation in children's education
C.parents' control over children's life
D.parents' plan for children's future

What is the major finding of Robinson's study ?

A.Modern parents raise children in a more scientific way.
B.Punishing kids for bad marks is mentally damaging.
C.Parental involvement is not so beneficial as expected.
D.Parents are not able to help with children’s homework.

The example of Asian-American parents implies that parents should ________..

A.help children realize the importance of schooling
B.set a specific life goal for their children
C.spend more time improving their own lives
D.take a more active part in school management

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