“I find myself glancing at my watch to see how long I’ve been standing in line,” she said. “Everywhere I go, I notice if the dumpster(垃圾罐)gates are open or if there’s trash in the parking lot.” Ms. Clark is a “mystery shopper”, one of thousands of contract workers that companies hire to pretend as regular customers in order to judge customer service, cleanliness and whether a store is selling a product that meets company specifications (规格).
Mystery shoppers can be found or, rather, not found, everywhere from restaurants and automotive shops to convenience stores and department stores. They play a constant cat-and-mouse game with store and restaurant employees and managers. However it’s not all fun and games. Once in the field, a mystery shopper will typically visit several stores or restaurants per hour, taking mental notes while inside, then jotting down physical notes after they leave.
It’s important for mystery shoppers to be as exact as possible, because the client companies are looking for data they can use to improve their service. The questionnaire won’t say, “Does the trash can need to be emptied?” What an educated shopper will say is, “The trash can to the left of the front door was overflowing with 10 pieces of trash on the ground.” Companies don’t need opinion but facts.
Nowadays mystery shoppers are armed with a number of high-tech devices, such as a digital scale and a digital thermometer, as well as a handheld PC for recording the entire experience. It’s a challenging job but a rewarding one. Mystery shoppers can be full time or part time, but the full-time workers tend to stick to standard mystery shopping while part-timers often choose the less complex reward-based programs. In those , the shoppers stay disguised(装扮的) only until the “shop” is finished, and then reveal (透漏) themselves to the store management and award prizes to employees who provided excellent service.
To be a mystery shopper, it’s important to be a good observer, but sometimes it’s important to have the right profile(外表), too. Companies often hire shoppers from particular backgrounds to better blend in with clients’ regular customers. If a secret shopper will be sent in, for example, to do a high-end automotive shop, the candidate must have a particular profile that meets a high-end, luxury car-type buyer profile. “It’s a challenge to perform your shop without being discovered,” Ms. Clark said, “because most of the people that we work for are very aware of the mystery shopping program.”
67. According to the text a “mystery shopper” would not have to .
A. sign a contract with the employer B. travel a lot around the city
C. provide exact facts to the company D. fill in questionnaires
68. We learn from the text that Ms. Clark .
A. visits some shops regularly and sometimes does something special
B. pretends to be a shopper and evaluates the services
C. is a government official looking into the services
D. is a manager of a company offering good services
69. People are willing to become a mystery shopper mainly because they can .
A. get the best service and get paid at the same time
B. play a cat-and-mouse game with shop employees and managers
C. do the job either full time or part time and get paid well
D. observe clearly what happens in the shops
70. What does the underlined word “those” in the 4th paragraph refer to?
A. The shops where the mystery shoppers go.
B. The less complex reward-based programs.
C. Part-time jobs.
D. Excellent services.
C
Scientists find that hard，working people live longer than average men and women． Career（职业） women are healthier than housewives．Evidence shows that the jobless are in poorer health than the jobholders．An investigation （调查） shows that whenever the unemployment rate increases by 1％, the death rate increases by 2％． All this comes down to one point, work is helpful to health．
Why is work good for health？It is because work keeps people busy away from loneliness and solitude （孤单）．Researches show that people feel unhappy, worried and lonely when they have nothing to do． Instead the happiest are those who are busy． Many high achievers who love their careers feel that they are happiest when they are working hard． Work serves as a bridge between man and reality． By work people come into contact with each other． By collective activity they find friendship and warmth． This is helpful to health． The loss of work means the loss of everything． It affects man spiritually and makes him ill．
Besides, work gives one a sense of fulfillment and a sense of achievement．Work makes one feel his value and status in society． When a writer finishes his writing or a doctor successfully operates on a patient or a teacher sees his students grow, they are happy beyond words．
From the above we can come to the conclusion that the more you work the happier and healthier you will be． Let us work hard and study hard and live a happy and healthy life．
64. The underlined word “average” in Paragraph1 means“＿＿＿＿＿＿”．
A. healthy B. lazy C. ordinary D. poor
65. What may be the reason why housewives are not as healthy as career women？
A. Housewives are poorer than career women．
B. Housewives have more children than career women．
C. Housewives have less chance to communicate with others．
D. Housewives eat less food than career women．
66. Which of the following statements is TRUE according to Paragraph 2？
A. Busy people have nothing to do at home．
B. High achievers don't care about their families．
C. There is no friendship and warmth at home．
D. A satisfying job helps to keep you healthy．
67. The best title for this passage may be “＿＿＿＿＿＿”．
A. People Should Find a Job
B. Working Hard Is Good for Health
C. People Should Make More Friends by Work
D. The Loss of Work Means the Loss of Everything
B
King Solomon, the most powerful and the most respected Israeli king, once said, “Kings take pleasure in honest lips; they value a man who speaks the truth.” He wrote a book called Proverbs, which is part of the Bible and studied carefully even today.
There was a college graduate in Wuhan who shared his own experience about being truthful. It is a good lesson for everyone who reads of his experience.
Mr. Lou went to work for a factory making electrical machines. On the first day of his job, he accidentally broke an electrical machine because of his inexperience. Since it was very expensive, it caused Mr. Lou to become frightened about what his boss might say to him. The machine was worth his six months’ salary.
He decided to try and repair it. After working on it for about 2 hours, he could make it function, but it didn’t work as well as it should.
After spending a restless night, Mr. Lou felt he must tell his boss the truth. The next morning, he showed the broken machine to his boss nervously, for he didn’t know what the result would be. To his great surprise, the boss praised him for being truthful and even later gave him a rise.
Mr. Lou never forgot this dramatic experience. He had to make the choice of hiding his mistake by saying nothing or of telling the truth. The boss had found an honest new employee who would prove later to be of great value to the company.
Being honest makes a person worthy of trust, which is so important for a family, a company, and even a country.
60. The underlined part “honest lips” (in Paragraph 1) most probably refer to “_____”.
A. people who speak the truth B. lips of honest people
C. people loyal to their king D. lips of people loyal to the king
61. What did Mr. Lou do first after he broke the electrical machine?
A. He hid it in a secret place. B. He reported it to the boss at once.
C. He repaired it himself. D. He replaced it with a used one.
62. What can we learn from the passage?
A. Mr. Lou was excited and happy to have the machine repaired.
B. Mr. Lou told the boss the truth in order to get a rise later.
C. The boss was disappointed and sad about the broken machine.
D. The boss thought honest employees were of great value to the company.
63. By telling the story of Mr. Lou, the author wants to show that _____.
A. mistakes can sometimes bring good luck to a person
B. being truthful is a most important character of a person
C. employees should always be careful with their work
D. experience is important for an employee to do his work well
第三部分：阅读理解（共20小题，每小题2分，满分40分）
阅读下列短文，从每题所给的A、B、C、D四个选项中，选出最佳选项，并在答题卡上将该项涂黑。
A
Does this situation seem familiar to you? Your English is progressing well, the grammar is now familiar, the reading comprehension is no problem, you are communicating quite fluently, but: Listening is STILL a problem! First of all, remember that you are not alone. Listening comprehension is probably the most difficult job for almost all learners of English as a foreign language. The most important thing is to listen as often as possible. The first step is to find listening resources. The Internet is really a useful tool for English students. You can download The RealPlayer from RealMedia.com. The RealPlayer allows you to use the Internet like a radio station.
Once you have begun to listen on a regular basis, you might still be frustrated (懊恼) by limited understanding. What should you do?
Here is some of the advice I give my students:
●Accept the fact that you are not going to understand everything.
●Stay relaxed when you do not understand — even if you continue not to understand for a long time.
●Do not translate what you hear into your native language.
●Listen for the general idea of the conversation. Don’t concentrate on detail until you have understood the main ideas.
I remember the problems I had in understanding spoken German when I first went to Germany. In the beginning, when I didn’t understand a word, I insisted on translating it in my mind. This method usually resulted in confusion. Then, after the first six months, I discovered two extremely important facts. Firstly, translating creates a wall between the listener and the speaker. Secondly, most people repeat themselves constantly. By remaining calm, I noticed that — even if I didn’t pay much attention I could usually understand what the speaker had said.
56. The best way to improve our listening is to _____.
A. practice as much as possible
B. find as many listening resources as possible
C. use the Internet like a radio station
D. speak naturally and read as much as possible
57. Which of the following is a good habit when listening?
A. Try to understand everything. B. Try to get the main ideas.
C. Pay much attention to details. D. Translate each word in your mind.
58. Why did the writer mention his / her experience in Germany?
A. To prove the importance of translating.
B. To show the problems of speaking a foreign language.
C. To tell us the importance of staying calm.
D. To point out an ineffective method of listening.
59. The underlined part “a wall” in the last paragraph refers to “_____”.
A. a communication barrierB. culture shock
C. language conflict D. a little misunderstanding
D
Atoms are all around us. They are the bricks of which everything is made. Many millions of atoms are contained in just one-grain of salt, but despite (尽管) their small size they are very important. The way an everyday object behaves depends on what kinds of atoms are in it and how they act. For example, you know that most solid objects melt if they got hot enough. Why is this? It is the effect of the heat on the object's atoms. All atoms move constantly. When they are hot, they move faster. Usually the atoms in an object hold together and give the object its shape. But if the object grows hot, its atoms move so fast that they break the force that usually holds them together. They move out of their usual places so that the object loses its shape. Then we say that the object is melting.
69. The way an object behaves depends on the _____ .
A. action of atoms in it B. number of atoms in it
C. kinds of atoms in it and how they behaveD. size of atoms in it
70. Atoms in an object move _____ .
A. at all timesB. only when the object is heated
C. whenever they grow hot D. unless the object is melted
71. An object holds its shape because its atoms _____ .
A. usually hold together B. move fast
C. are hot D. are not moving
72. An object loses its shape because its atoms _____ .
A. move out B. are not in their usual place
C. lose the force D. break out
C
A year ago, I paid no attention to English idioms, though my teacher emphasized the importance again and again. But soon, the importance of English idioms was shown in an amusing experience.
One day, I happened to meet an Englishman on the road, and soon we began to talk.
As I was talking about how I was studying English, the foreigner seemed to be astonished gently shaking his head, shrugging his shoulders, saying "You don't say" "You don't say!" I was puzzled. I thought, perhaps this is not a proper topic. "Well. I'd better change the topic." So I said to him, "Well, shall we talk about the Great Wall? By the way, have you ever been there?" "Certainly, everyone back home will laugh at me if I leave China without seeing it. It was magnificent." He was deep in thought when I began to talk like a tourist guide. "The Great Wall is one of the wonders in the world. We are very proud of it." Soon I was interrupted again by his order " You don’t say!" I couldn't help asking, "Why do you ask me not to talk about it?" "Well. I didn't request you to do so," he answered, greatly surprised. 1 said, "Didn't you say you don't say?" Hearing this, the Englishman laughed into tears. He began to explain, "You don't say actually means really? It is an expression of surprise. Perhaps you don't pay attention to English idioms."
Only then did I know I had made a fool of myself. Since then I have been more careful with idiomatic expressions.
65. A year ago, I paid no attention to English idioms because______.
A. English idioms were too difficult to master
B.I cared little about the teacher's instruction
C. my teacher didn’t emphasize the importance
D.I had no interest in English learning
66. When I first heard "You don't say!" I thought ______.
A. the Englishman was not interested in my English studies
B. the Englishman was only interested in the Great Wall
C. I had talked too much
D. I had to stop talking at once
67. Which of the following is true?
A. The Englishman was leaving China without seeing the Great Wall.
B. The Englishman wanted to see the Great Wail after 1 talked about it.
C. The Englishman wanted me to act as his guide.
D. The Englishman visited the Great Wall and thought it worth visiting.
68. After the Englishman explained the idiom, ______.
A. the Englishman made me a fool B. the Englishman made a fool of himself
C. I felt very sillyD. I felt proud of my understanding