It is easy to understand the way a culture approaches disagreements by looking at the communication styles in that culture. In societies where open discussion is encouraged, conflict is much more common and accepted. On the other hand, cultures that strive to reduce conflicts and maintain harmony do not see such interaction appropriate, particularly in the workplace.
In Australia, Great Britain, and the United States, for example, disagreements are considered a natural part of communication. People in these countries typically have open and honest discussions, even if people’s differences of opinion lead to confrontation(对抗,对立). In business setting, this may mean debating with a colleague or a supervisor over the approach to a task. Or, co-workers might have a discussion about whether an agenda(议程)item during a meeting is suitable or not. Conflict is not necessarily negative ,though. And many people feel that debating an issue is as rewarding as resolving it. Successful conflict resolution(冲突解决) is also seen as a valuable skill, most people at the management level are expected to be very good at handling conflicts that arise in the workplace.
The Asian style of communication is quite different. In almost parts of eastern Asia, individuals present their ideas and then wait for others to do the same. They prefer to seek agreement from a group without rejecting another’s opinions out loud. In business meetings, subordinates (下级) will hardly disagree openly with their supervisor. This shows respect for supervisor, and it reflects the cultural importance placed on politeness and building harmony and trust.
1. The best title for this passage is ______.
A. Approaching Disagreements B. Differences of Opinion
C. Culture and Communication D. Conflict Resolution
2. In Australia, people would consider disagreement______.
A. a negative part of communication B. necessary in their communication
C. normal and beneficial D. Unimportant in communication
3. Which of the following is true according to the author?
A. Subordinates in the USA don’t try to show their respect in the supervisors.
B. Asian people at management level are not good at handling conflicts.
C. People in Asia always try to avoid conflicts.
D. People in some western countries like to have conflicts.
4. What does the underlined word “harmony” probably mean?
A. Difference B. Agreement C. Respects D. Communication
Doctors are known to be terrible pilots. They don't listen because they already know it all. I was lucky: I became a pilot in 1970, almost ten years before I graduated from medical school. I didn’t realize then, but becoming a pilot makes me a better surgeon. I loved flying. As I flew bigger, faster planes, and in worse weather, I learned about crew resource management (机组资源管理),or CRM, a new idea to make flying safer. It means that crew members should listen and speak up for a good result, regardless of positions.
I first read about CRM in 1980. Not long after that, an attending doctor and I were flying in bad weather. The controller had us turn too late to get our landing ready. The attending doctor was flying; I was safety pilot, He was so busy because of the bad turn, he had forgotten to put the landing gear (起落架)down, unusual to speak up. But I had to: Our lives were in danger. I put aside my uneasiness and said, “We need to put the landing gear down now!” That was my first real lesson in the power of CRM, and I’ve used it in the operating room ever since.
CRM requires that the pilot/surgeon encourage others to speak up. It further requires that when opinions are from the opposite, the doctor doesn't overreact, which might prevent fellow doctors from voicing opinions again. So when I'm in the operating room, I ask for ideas and help from others. Sometimes they’re not willing to speak up. But I hope that if I continue to encourage them, someday someone will keep me from "landing gear up".What does the author say about doctors in general?
A.They like flying by themselves. |
B.They are unwilling to take advice. |
C.They pretend to be good pilots. |
D.They are quick learners of CRM. |
The author deepened his understanding of the power of CRM when _______.
A.he saved the plane by speaking up |
B.he was in charge of a flying task |
C.his boss landed the plane too late |
D.his boss operated on a patient |
In the last paragraph “landing gear up” probably means
A.following flying requirements |
B.overreacting to different opinions |
C.listening to what fellow doctors say |
D.making a mistake that may cost lives |
Which of the following can be the best title for the text?
A.CRM: A New Way to Make Flying Safe |
B.Flying Makes Me a Better Doctor |
C.The Making of a Good Pilot |
D.A Pilot-Turned Doctor |
课文理解Many pet owners treat their furry friends as ________.
A.a part of the family |
B.friends |
C.companions |
D.classmates |
________ are their favorites.
A.Tropical fish and birds |
B.Cats and dogs |
C.Mice and dogs |
D.Cats and fish |
There lies a basic American belief in keeping pets.That is ________.
A.pets should have a good life |
B.pets can live harmoniously with people |
C.pets have a right to be treated well |
D.pets are beneficial to humans |
Pets cannot ________.
A.lower a person’s blood pressure |
B.offer protection from burglars |
C.provide companionship and love |
D.help people do housework |
Pets even encourage social relationships because ________.
A.they can ease the contradiction (矛盾) |
B.they can end the quarrel |
C.they can give their owners an appearance of friendliness and provide a good topic of conversation |
D.they can please the human beings |
It was Saturday. As always, it was a busy one, for “Six days shall you labor and all your work” was taken seriously back then. Outside, Father and Mr. Patrick next door were busy chopping firewood. Inside their own houses, Mother and Mrs. Patrick were engaged in spring cleaning.
Somehow the boys had slipped away to the back lot with their kites. Now, even at the risk of having Brother caught to beat carpets, they had sent him to the kitchen for more string(线). It seemed there was no limit to the heights to which kites would fly today.
My mother looked at the sitting room, its furniture disordered for a thorough sweeping. Again she cast a look toward the window. “Come on, girls! Let’s take string to the boys and watch them fly the kites a minute.”
On the way we met Mrs. Patric, laughing guiltily as if she were doing something wrong, together with her girls.
There never was such a day for flying kites! We played all our fresh string into the boys’ kites and they went up higher and higher. We could hardly distinguish the orange-colored spots of the kites. Now and then we slowly pulled one kite back, watching it dancing up and down in the wind, and finally bringing it down to earth, just for the joy of sending it up again.
Even our fathers dropped their tools and joined us. Our mothers took their turn, laughing like schoolgirls. I think we were all beside ourselves. Parents forgot their duty and their dignity; children forgot their everyday fights and little jealousies. “Perhaps it’s like this in the kingdom of heaven,” I thought confusedly.
It was growing dark before we all walked sleepily back to the housed. I suppose we had some sort of supper. I suppose there must have been surface tidying-up, for the house on Sunday looked clean and orderly enough. The strange thing was, we didn’t mention that day afterward. I felt a little embarrassed. Surely none of the others had been as excited as I. I locked the memory up in that deepest part of me where we keep “the things that cannot be and yet they are.”
The years went on, then one day I was hurrying about my kitchen in a city apartment, trying to get some work out of the way while my three-year-old insistently cried her desire to “go park, see duck.”
“I can’t go!” I said. “I have this and this to do, and when I’m through I’ll be too tired to walk that far.”
My mother, who was visiting us, looked up from the peas she was shelling. “It’s a wonderful day,” she offered, “really warm, yet there’s a fine breeze. Do you remember that day we flew kites?”
I stopped in my dash between stove and sink. The locked door flew open and with it a rush of memories. “Come on,” I told my little girl. “You’re right, it’s too good a day to miss.”
Another decade passed. We were in the aftermath(余波) of a great war. All evening we had been asking our returned soldier, the youngest Patrick Boy, about his experiences as a prisoner of war. He had talked freely, but now for a long time he had been silent. What was he thinking of --- what dark and horrible things?
“Say!” A smile sipped out from his lips. “Do you remember --- no, of course you wouldn’t. It probably didn’t make the impression on you as it did on me.”
I hardly dared speak. “Remember what?”
“I used to think of that day a lot in POW camp (战俘营), when things weren’t too good. Do you remember the day we flew the kites?” Mrs. Patrick was laughing guiltily because she thought________.
A.she was too old to fly kites |
B.her husband would make fun of her |
C.she should have been doing her how |
D.supposed to the don’t game |
By “we were all beside ourselves writer means that they all ________.
A.felt confused |
B.went wild with joy |
C.looked on |
D.forgot their fights |
What did the think after the kite-flying?
A.The boys must have had more fun than the girls. |
B.They should have finished their work before playing. |
C.Her parents should spend more time with them. |
D.All the others must have forgotten that day. |
Why did the writer finally agree to take her little girl for an outing?
A.She suddenly remembered her duty as a mother. |
B.She was reminded of the day they flew kites. |
C.She had finished her work in the kitchen. |
D.She thought it was a great day to play outside. |
The youngest Patrick boy is mentioned to show that ______.
A.the writer was not alone in treasuring her fond memories |
B.his experience in POW camp threw a shadow over his life |
C.childhood friendship means so much to the writer |
D.people like him really changed a lot after the war |
Wanted,Someone for a Kiss
We’re looking for producers to join us on the sound of London Kiss 100 FM. You’ll work on the station’s music programmes. Music production experience in radio is necessary, along with rich knowledge of modern dance music. Please apply in writing to Producer Vacancies, Kiss 100.
Father Christmas
We’re looking for a very special person, preferably over 40,to fill our Father Christmas suit.
Working days:Every Saturday from November 24 to December 15 and every day from December 17 to December 24 except Sundays,10:30-16:00.
Excellent pay.
Please contact (联系) the Enterprise Shopping Centre, Station Parade, Eastbourne.
Accountants Assistant
When you join the team in our Revenue Administration Unit, you will be providing assistance within all parts of the Revenue Division,dealing with post and other general duties. If you are educated to GCSE grade C level we would like to talk to you. This position is equally suitable for a school leaver or for somebody who has office experience.
Wealden District Council
Software Trainer
If you are aged 24-45 and have experience in teaching and training, you could be the person we are looking for. You should be good at the computer and have some experience in programme writing. You will be allowed to make your own decisions, and to design courses as well as present them. Pay upwards of £15,000 for the right person. Please apply by sending your CV (简历) to Mrs R. Oglivie,Palmlace Limited.Who should you get in touch with if you hope to work in a radio station?
A.Producer Vacancies,Kiss 100. |
B.Mrs Oglivie,Palmlace Limited. |
C.The Enterprise Shopping Centre. |
D.Wealden District Council. |
We learn from the ads that the Enterprise Shopping Centre needs a person who.
A.is aged between 24 and 40 |
B.may do some training work |
C.should deal with general duties |
D.can work for about a month |
Which position is open to recent school graduates?
A.Producer,London Kiss. |
B.Father Christmas. |
C.Accountants Assistant. |
D.Software Trainer. |
What kind of person would probably apply to Palmlace Limited?
A.One with GCSE grade C level. |
B.One with some office experience. |
C.One having good computer knowledge. |
D.One trained in producing music programmes. |
Think about the different ways that people use the wind.You can use it to fly a kite or to sail a boat.Wind is one of our cleanest and richest power sources (来源),as well as one of the oldest.Evidence shows that windmills (风车) began to be used in ancient Iran back in the seventh century BC.They were first introduced to Europe during the 1100s,when armies returned from the Middle East with knowledge of using wind power.
For many centuries,people used windmills to grind (磨碎) wheat into flour or pump water from deep underground.When electricity was discovered in the late 1800s,people living in remote areas began to use them to produce electricity.This allowed them to have electric lights and radio.However,by the 1940s when electricity was available to people in almost all areas of the United States,windmills were rarely used.
During the 1970s,people started becoming concerned about the pollution that is created when coal and gas are burned to produce electricity.People also realized that the supply of coal and gas would not last forever.Then,wind was rediscovered,though it means higher costs.Today,there is a global movement to supply more and more of our electricity through the use of wind.From the text we know that windmills.
A.were invented by European armies |
B.have a history of more than 2,800 years |
C.used to supply power to radio in remote areas |
D.have rarely been used since electricity was discovered |
What was a new use for wind power in the late 19th century?
A.Sailing a boat. |
B.Producing electricity. |
C.Grinding wheat into flour. |
D.Pumping water from underground. |
One of the reasons wind was rediscovered in the 1970s is that .
A.wind power is cleaner |
B.it is one of the oldest power sources |
C.it was cheaper to create energy from wind |
D.the supply of coal and gas failed to meet needs |
What would the author probably discuss in the paragraph that follows?
A.The advantages of wind power. |
B.The design of wind power plants. |
C.The worldwide movement to save energy. |
D.The global trend towards producing power from wind. |