Not too long ago ,an incident that happened at Walt Disney touched me greatly．A guest 36 out of our Polynesian Village resort（度假胜地）at Walt Disney was asked how she 37 her visit．She told the front-desk clerk she had had a (n) 38 vacation ,but was heartbroken about 39 several rolls of Kodak color film she had not yet 40 ．At that moment she was particularly 41 over the loss of the pictures she had shot at our Polynesian Luau , 42 this was a memory she especially treasured．
Now ,please understand that we have no written service rules 43 lost photos in the park． 44 ,the clerk at the front desk 45 Disney’s idea of caring for our 46 ．She asked the woman to leave her a couple rolls of 47 film ,promising she would take care of the rest of our show at Polynesian Luau．
Two weeks later the guest received a 48 at her home．In it were photos of all the actors of our show, 49 signed by each performer．There were also 50 of the public procession（游行队伍）and fireworks in the park ,taken by the front-desk clerk in her own 51 after work．I happened to know this 52 because this guest wrote us a letter．She said that 53 in her life had she received such good service from any business．
Excellent 54 does not come from policy (政策性的)handbooks．It comes from people who 55 —and from a culture that encourages and models that attitude．
A．working B．checking C．trying D．staying
A．expected B．realized C．paid D．enjoyed
A．disappointing B．wonderful C．uncomfortable D．important
A．taking B．dropping C．losing D．breaking
A．developed B．taken C．washed D．loaded
A．silly B．nervous C．calm D．sad
A．when B．where C．as D．which
A．covering B．finding C．making D．keeping
A．Excitedly B．Fortunately C．Therefore D．Quietly
A．understood B．reminded C．trusted D．discovered
A．workers B．guests C．managers D．clerks
A．printed B．shot C．unused D．recorded
A．film B．card C．camera D．packet
A．frequently B．personally C．alone D．actually
A．rules B．pictures C．handbooks D．performances
A．case B．work C．time D．position
A．story B．place C．photo D．show
A．only B．almost C．never D．nearly
A．advice B．experience C．quality D．service
A．care B．serve C．like D．know
Twenty years ago, I drove a taxi for a living. One time I arrived in the middle of the night for a pickup at a building that was except for a single light in a ground floor window. I walked to the door and knocked.
A small woman in her 80’s opened the door. I took her suitcase to the cab then returned to her into the cab. She thanked me for my kindness. When we got in the taxi, she gave me a(n) , then asked, “Could you drive through downtown ?”
“It’s not the way,” I answered.
“Oh, I don’t mind,” she said. “I’m in no hurry. I’m on my way to a hospice (临终关怀医院).”
I looked in the rear view mirror. Her eyes were glistening.
“The doctor says I don’t have very long.”
I quietly reached over and the meter (计程器). “What would you like me to take?” I asked.
For the next two hours, we drove through the city. She showed me the building where she had once worked as an elevator operator. We drove through the neighborhood where she and her husband had lived. Sometimes she’d ask me to in front of a particular building or corner and would sit staring into the darkness, saying nothing.
As the sun was , she suddenly said: “I’m tired. Let’s go now.”
We drove in to the address she had given me. There were people waiting for her and they put her in a wheelchair.
“How much do I have to pay you?” she asked, reaching into her purse.
“Nothing,” I said.
Almost without thinking, I bent and gave her a hug. She held onto me tightly.
“You gave an old woman a little moment of ,” she said.
I squeezed her hand, then walked into the dim morning light. Behind me, a door shut.
I didn’t any more passengers that shift. I drove aimlessly, lost in thought. We tend to think that our lives revolve around great moments. But great moments often 47 us unconsciously.
A．ancient B．dark C．dirty D．remote
A．invite B．watch C．help D．receive
A．address B．letter C．speech D．present
A．wrong B．funniest C．safest D．shortest
A．cut out B．showed off C．switched off D．turned on
A．direction B．order C．role D．route
A．break down B．get off C．speed up D．slow down
A．changing B．moving C．rising D．Setting
A．darkness B．noise C．silence D．sadness
A．joy B．interest C．trouble D．surprise
A．talk with B．call up C．pick up D．take away
A．catch B．drive C．improve D．puzzle
请阅读下面短文，掌握其大意，然后从36—55各题所给的A、B、C、D四个选项中，选出可以填入空白处的最佳选项。
Peer pressure can be a powerful force, and sometimes a positive one. For example, hanging out with active peers may lead kids to more, making a child’s social network a vehicle for promoting healthy habits and obesity unconsciously.
The scientists studied networks of a group of students aged 5 to 12 and how the youngsters’ made and dropped friends, and effect these changing relationships had on their physical activity level.
In fact, children their exercise level little by little to better those in their circle; children who with more active students were more to increase their physical activity levels, those who befriended more sedentary(久坐不动的) children became active. The children were mirroring, following or adjusting to be to their friends before they knew it.
The encouraging suggest a potentially effective way to change children’s behavior. relying only on organized exercise programs to get moving, perhaps introducing sedentary kids to more active ones — might help more kids the couch.
It’s believed that this is a possible novel approach to obesity . The social environment does carry more power than we have given it for, so we should make use of that intentionally to influence kids.
that children are increasingly connected to one another, through face-to-face interactions or virtual ones, their networks can clearly have a deep effect many aspects of their behavior-help kids in the long run by turning them into healthier adults.
A．sleep B．move C．exercise D．eat
A．developing B．increasing C．introducing D．reducing
A．tracked B．informed C．sorted D．concluded
A．whose B．what C．that D．which
A．adjusted B．insisted C．appealed D．devoted
A．equal B．compete C．match D．compare
A．left out B．hung out C．made out D．figured out
A．likely B．possible C．bound D．due
A．while B．though C．since D．because
A．more B．permanent C．less D．temporary
A．familiar B．similar C．popular D．regular
A．causes B．results C．reasons D．experiments
A．More than B．Less than C．Other than D．Rather than
A．get down B．get off C．get on D．get over
A．prevention B．introduction C．discussion D．information
A．honor B．approval C．agreement D．credit
A．Considered B．Given C．Realized D．Supposed
A．whatever B．if C．however D．whether
A．social B．natural C．mental D．physical
A．with B．for C．at D．on
June was lying by the Olympic size swimming pool in her new swimsuit. She was really hot and dived into water. else was in the pool. The refreshing water cooled her body immediately, which her to continue doing some laps there.
Now having swum in the past several years and being a bit out of , June began to tire . “Ah, no pains, no gains,” June thought to herself. June to swim, realizing her head was . Breathing became difficult. Her vision wasn’t so . She saw the lifeguard and a couple of others around the pool. No sense in anyone. She continued.
She found in the middle of the pool. Deciding not to make a scene, she continued to swim. , she made it to the other side of the pool. Nausea (恶心), weakness and exhaustion (精疲力竭) it difficult for June to get out of the pool. she stood, her body slowly shook back and forth, Losing her .
Realizing she needed help but to even say anything, she the pool side and stood there. Several minutes later she had enough energy to only her body up out of the pool. Sitting at the side of the pool with her feet in the water she felt that someone was at her. It was the lifeguard. June was just able to her hand, telling him she was okay.
Have you ever found yourself in a where you’re in trouble and you don’t ask for help? There is nothing in asking for help. June could have drowned. However, we all have the tendency, as June did.
A．someone B．No one C．Anyone D．Everyone
A．advised B．encouraged C．allowed D．forced
A．mind B．time C．shape D．fashion
A．hardly B．easily C．falsely D．unexpectedly
A．remained B．stopped C．happened D．continued
A．hurting B．hurt C．suffering D．suffered
A．sure B．clean C．clear D．poor
A．bothering B．interrupting C．attracting D．helping
A．one B．it C．her D．herself
A．Lastly B．Finally C．Suddenly D．Surprisingly
A．found B．let C．made D．felt
A．Since B．As C．Until D．Unless
A．life B．courage C．chance D．balance
A．unable B．ready C．proud D．afraid
A．lay on B．came across C．leaned against D．fought with
A．pull B．push C．raised D．rise
A．laughing B．staring C．glimpsing D．shrugging
A．hold B．lend C．move D．wave
A．condition B．atmosphere C．situation D．environment
A．difficult B．different C．useful D．wrong
阅读下面短文，从短文后所给各题的四个选项(A、B、C、D)中，选出可以填入空白处的最佳选项。
Once there was a poor little girl living near a forest. She had no family and no one to love her. So she often sad and lonely.
One day, when she was walking in the forest, she found that a small was trapped unluckily in a bush. The butterfly tried to fly away failed. The kind little girl saved the butterfly with great care. Instead of flying away, the butterfly turned into a beautiful fairy (仙女). The little girl was very .
“Thank you for me. You are so kind. I will make any of your dreams come true.” said the fairy.
The little girl thought for a moment and then said, “I want to be !”
The fairy said, “Very well. I will help you.” And she said something in the little girl’s ear. Then the fairy disappeared.
As the kind little girl grew up, she was always ready to help people in need and was popular among the villagers. No one in the village was as happy as she was. Everyone asked her the of ther happiness. She always smiled and answered, “The secret of my happiness is that I listened to a kind when I was a little girl.”
When the kind girl became a very old woman and was dying, the neighbours in the village all gathered (聚拢) around her bed because they were that her secret of happiness would die with her. They asked, “Please tell us what the kind fairy said.”
The lovely old woman still and said, “She told me that everyone needed me, no matter how safe they seemed, no matter how rich or poor, no matter how old or young She said that helping others would make me happy all my life.”
A．thought B．found C．sounded D．felt
A．butterfly B．bird C．snake D．squirrel
A．so B．or C．but D．as
A．surprised B．tired C．mad D．angry
A．catching B．beating C．killing D．saving
A．active B．happy C．energetic D．humorous
A．success B．secret C．power D．lesson
A．witch B．fairy C．ghost D．princess
A．excited B．pleased C．glad D．afraid
A．shouted B．cried C．smiled D．Jumped
As a young social worker in a New York City psychiatric clinic, I was asked to see Roz, a 20-year-old woman who had been referred to us from another psychiatric clinic. It was an referral in that no information was received her first appointment. I was told to “play it by ear”, and to what her problems were and what she needed.
an examination to go on, I saw Roz as an unhappy, misunderstood young woman who hadn’t been listened to in her earlier treatment. Her family situation was unpleasant. I didn’t see her as disturbed, rather as lonely and misunderstood. She responded so to being heard. I encouraged her to start a life worth living — to find a job, a satisfying place to live and new relationships. We hit it off well, and she making important changes in her life.
The records from the previous psychiatric clinic arrived a month after Roz and I began our successful work together. To my complete surprise, her records were several inches thick, a long period of psychiastric hospitalization. Her diagnosis was “paranoid schizophrenic(妄想型精神分裂症)”, with a that she was “hopeless”.
That had not been my experience with Roz at all so I decided to forget those pieces of paper. I never treated her as if she had that “hopeless” treatment. I did find out about the horrors for Roz of the hospitalization, of being drugged, separated and abused. I also learned a lot from her about such deeply and unforgettably shocking circumstances.
First Roz found a job, then a place to live away from her difficult . After several months of working together, she introduced me to her husband-to-be, a successful businessman who adored her.
When we our treatment, Roz gave me the gift of a silver bookmark and a note that said, “Thank you for believing and encouraging me.”
A．uncertain B．unfortunate C．unconscious D．unusual
A．apart from B．away from C．ahead of D．out of
A．figure out B．clear up C．turn out D．bring up
A．On B．Without C．From D．In
A．then B．but C．still D．and
A．slowly B．briefly C．effectively D．positively
A．delayed B．resisted C．started D．avoided
A．requiring B．describing C．repeating D．reporting
A．comment B．suggestion C．note D．decision
A．surviving B．improving C．mastering D．explaining
A．clinic B．house C．job D．family
A．shared B．conducted C．completed D．received