完形填空。从１～１５个题所给的四个选项（A、B、C和D）中，选出最佳选项，并在答题卡上将该项涂黑。（每题2分，共30分）
Not too long ago, an incident that happened at Walt Disney touched me greatly. A guest checking out of our Polynesian Village resort (度假胜地) at Walt Disney was asked how she 1 her visit. She told the front-desk clerk she had had a(n) 2 vacation, but was heartbroken about 3 several rolls of Kodak color film(胶卷) she had not yet 4 . At that moment she was particularly 5 over the loss of the pictures she had shot at our Polynesian Luau, as this was a memory she especially treasured.
Now, please understand that we have no written service rules 6 lost photos in the park. 7 , the clerk at the front desk understood Disney’s idea of caring for our 8 . She asked the woman to leave her a couple rolls of 9 film, promising she would take care of the rest of our show at Polynesian Luau.
Two weeks later the guest received a 10 at her home. In it were photos of all the actors of our show, 11 signed by each performer. There were also 12 of the public procession (游行队伍) and fireworks in the park, taken by the front-desk clerk in her own 13 after work. I happened to know this story because this guest wrote us a letter. She said that never in her life had she received such good service from any business.
Excellent 14 does not come from policy (政策性的) handbooks. It comes from people who 15 --and from a culture that encourages and models that attitude.
A．expected B．realized C．paid D．enjoyed
A．disappointing B．wonderful C．uncomfortable D．important
A．taking B．dropping C．losing D．breaking
A．developed B．taken C．washed D．loaded
A．silly B．nervous C．calm D．sad
A．covering B．finding C．making D．keeping
A．Excitedly B．Fortunately C．Therefore D．Quietly
A．workers B．guests C．managers D．clerks
A．printed B．shot C．unused D．recorded
A．film B．card C．camera D．packet
A．frequently B．personally C．alone D．actually
A．rules B．pictures C．handbooks D．performances
A．case B．work C．time D．position
A．advice B．experience C．quality D．service
A．care B．serve C．like D．know
It was a sunny day. A city man was driving along a country road with a new wagon(马车)and a beautiful pair of horses. He didn’t pay a lot of 1 to where he was going. Pretty soon he 2 that he was lost, but he 3 to drive, expecting to find his way or to 4 someone who could tell him how to get back to the 5 .
It was a long 6 road. For many hours he kept on driving. When it was almost 7 , he saw in a 8 a tall farmer ploughing the land. He stopped his 9 team of horses near the fence and called out, “Hello, farmer.”
“Hello, yourself,” the farmer replied, 10 ploughing.
“Where does the horse 11 ? He asked without knowing his languages mistakes.
“I haven’t seen it go anywhere. It 12 stays right where it is,” said the farmer, 13 stopping his work.
“How far is it to the next town?” said the city man, speaking a little 14 .
“Don’t know. I never 15 it,” replied the farmer. By this time the city man was getting 16 . “What do you know? You’re the biggest fool I 17 saw.”
18 stopping, the farmer turned and looked for a long time 19 at the city man. Then he said, “Maybe I don’t know much. 20 I am a fool. But at least I’m not lost!”
A．signs B．orders C．attention D．direction
A．realized B．recognized C．accepted D．received
A．stopped B．used C．wanted D．continued
A．miss B．meet C．look D．lose
A．town B．country C．capital D．village
A．lonely B．busy C．dirty D．crowded
A．at noon B．at night C．raining D．dark
A．truck B．pile C．field D．store
A．strong B．tired C．weak D．tiring
A．but B．went on C．stopped D．still
A．go B．lead up C．get D．show
A．always B．often C．sometimes D．seldom
A．began B．still C．without D．already
A．clearly B．lower C．more loudly D．more politely
A．judged B．measured C．saw D．studied
A．sad B．lovely C．friendly D．angry
A．ever B．often C．even D．never
A．Still B．Not C．With D．Finally
A．gladly B．immediately C．in silence D．excitedly
A．Really B．Perhaps C．Certainly D．Fortunately
My sister, Cathy, who lives in Vancouver, sent me a package full of Christmas gifts. She told me that she had 36 it in advance to make sure it would arrive at my house weeks before the 37 . Christmas was drawing near, but no package arrived. Cathy checked the tracking number every 38 with Canada Post, and every evening she would call me to 39 if there was any sign of it on our end.
The 40 always started with questions about the package, but twenty minutes later we would still be 41 . We talked about our family, such as parents, our kids, 42 and so on. Of course we also talked about our jobs. We had never made so much 43 for each other! The talk always took us back to the hours we spend together in our childhood.
By Christmas Eve we finally had to 44 the fact that the package was 45 lost. On Christmas morning, Cathy got on the phone with everyone in my 46 and told them what she had sent. Later on, after a big Christmas dinner, I had forgotten all about the 47 package when there was a knock on the door. Who could it be at such a time? As I 48 the door, a man was standing there. “I 49 this is yours.” he said, holding a package. Just then I 50 that it had been delivered to the wrong address. “I just got home from vacation,” he explained, “51 I wanted you to have this in time to open for Christmas.” I thanked this 52 stranger for taking so much trouble to 53 this gift to us on Christmas Day, and 54 thanked God that the package had been lost in the first place.
The real gift that holiday season was the new 55 to my sister who lives far away from us. Now there’s one gift I never want to give back!
A．booked B．decorated C． listed D．mailed
A．appointment B．deadline C．holiday D．party
A．year B．morning C．week D．month
A．pick out B．take out C．figure out D．find out
A．complaint B．conversation C． discussion D．quarrel
A．chatting B．arguing C． kidding D．scolding
A．gifts B．secrets C．husband D．clothing
A．food B．time C．achievement D．money
A．consider B．ignore C． accept D．study
A．entirely B．simply C．mostly D．suddenly
A．restaurant B．office C．house D．class
A．terrible B．outstanding C．big D．missing
A．opened B．locked C．left D．watched
A．understand B．forget C．know D．believe
A．expected B．dreamed C．realized D．remembered
A．because B．but C．or D．so
A．generous B．honest C．polite D．kind
A．show B．present C．return D．offer
A．silently B．carefully C．gently D．actually
A．connection B．guide C．recognition D．closeness
On Thursday afternoon Mrs. Clarke locked the door and went to the women’s 36 as usual. It was a pleasant way of passing time for an old woman who lived 37 .
When she came home she sensed 38 unusual. Had someone got in? The back door and the 39 were all locked and there was no sign of forced entry ( 进入). Had anything been 40 ? She went from room to room, checking, and found her camera and watch 41 .
The following Thursday she went out at her 42 time, but she didn’t go to the club. 43 , she took a short walk in a park nearby and came home, 44 herself in through the back door. She settled down to wait and see what would45 .
It was 4 o’clock when the front doorbell rang. Mrs. Clarke was making tea at the time. The bell rang again, and 46 she heard her letter-box being pushed open. 47 the kettle（壶）of boiling water, she moved quietly towards the door. A piece of wire appeared through the letter-box, and then a 48 . The wire turned and caught around the knob (圆型旋包钮) on the door-lock. Mrs. Clarke raised the kettle and 49 _ the water over the hand. 50 __ was heard outside as the 51 fell to the floor and the hand was pulled back, which was 52 by the sound of running feet.
It wasn’t long 53 the police caught the thief. And Mrs. Clarke was greatly 54 at the club for her successful 55 .
A．organization B．party C．movement D．club
A．lonely B．alone C．away D．busily
A．everything B．nothing C．something D．anything
A．windows B．rooms C．doors D．gates
A．found B．opened C．taken D．broken
A．losing B．missing C．leaving D．disappearing
A．same B．spare C．special D．usual
A．Therefore B．However C．Instead D．Again
A．pushing B．letting C．pulling D．leading
A．appear B．follow C．happen D．continue
A．the next moment B．for a while C．in time D．at once
A．Putting down B．Laying aside C．Picking up D．Taking away
A．knife B．hand C．letter D．key
A．spread B．dropped C．poured D．covered
A．A sad voice B．A sharp cry C．A warning shout D．A strange noise
A．key B．kettle C．door-lock D．wire
A．followed B．caused C．produced D．ended
A．before B．since C．until D．when
A．surprised B．admired C．inspired D．supported
A．self-satisfaction B．self-protection C．self-respect D．self-service
Years ago, I worked in an office in Halifax. We had large windows overlooking a busy street. I stood by one of them. When a woman in a passing car __36__and made eye contact, naturally, I __37__.
It was the beginning of a year of window antics（古怪行径）. When things were __38 _, I stood in the window and waved at the passengers who looked up. And this made me laugh- work __39__ was washed away.It didn't __40__ long to attract the following - a man with a construction truck, the carpool crowd and the business lady with her children….When waving became ___41___, I made signs: "Hi!", "Hello!", "Be Happy!" I ___42__ them in the window and waved.
Christmas approached. Job cuts were announced. Several co-workers would ___43___their jobs. Stress reached a high point. Everyone was ___44__. We needed something to break the tension.While working a night __45 _, a red lab jacket __46_ my attention.I used my __47__ andturned it into a Santa’s costume. The next day my co-workers gathered around me and __48 _for the first time in weeks.Just then my boss walked through the door. He looked up, saw me, paused, __49__ his head, turned and left.
I __50_ trouble. The phone on the desk rang. It was my boss. "Mike, come to my office!" Entering his office, I felt nervous. "Mike... "That was all he managed to say. Tears _51__ in his eyes, as I sat silent and confused. When he regained __52_ , he said, "Thanks, Mike! With the job cuts, it's been hard to enjoy the __53__season. Thanks for the laugh, I needed it.”
That evening, and every evening of the Christmas season, I stood __54__ in the window and waved to my __55_ . The bus crowd waved wildly, and the little children smiled at the strange Santa. My heart filled with joy. For a few minutes each day, we could forget the loss of jobs.
A．speeded up B．broke down C．looked up D．pulled though
A．shouted B．hid C．left D．waved
A．slow B．bad C．right D．important
A．pleasure B．stress C．experience D．challenge
A．spend B．take C．cost D．pay
A．encouraging B．embarrassing C．moving D．boring
A．saw B．read C．posted D．painted
A．lose B．seek C．finish D．take
A．terrified B．satisfied C．depressed D．exhausted
A．class B．shift C．club D．party
A．pulled B．attracted C．deserved D．attacked
A．imagination B．relation C．experience D．strategy
A．spoke B．laughed C．acted D．returned
A．nodded B．shook C．raised D．lower
A．took B．put C．feared D．avoid
A．fell B．formed C．dried D．disappeared
A．confidence B．balance C．control D．strength
A．Labor B．Christmas C．Thanksgiving D．National
A．luckily B．eagerly C．proudly D．naturally
A．boss B．children C．co-workers D．fans
Dahlia was running around the house screaming and crying. “I hate her! I hate her! I will __36__ play with her again!” Finally, her steps slowed, __37__ she told her father what had happened. He listened attentively. __38__ she stopped, he asked, “Is there __39__ else?” Dahlia added more details and began __40__ bitterly again. Father was listening. When Dahlia __41__ talking, he said, “It must __42__ you to be made fun of like this by your best friend Tina.” Dahlia __43__ her father’s embrace（拥抱）and support as she cried __44__ more in his arms. Then as __45__ as the storm of tears began, she was finished. She got up and __46__ announced, “Daddy, did you know that tomorrow Tina and I are going together to the beach? We are __47__ a log house there with Adam and Tom, I will tell Tina before we go that I __48__ ruin her work again, and I’m sure she will be __49__ to me. ”
Why was this encounter (sudden meeting) so successful? How did Dahlia __50__ her sadness so completely and realize her responsibility in the matter __51__ her own?
There were three main parts in her father’s reaction that __52__ : (A) Attention (B) Respect (C) Trust. He gave his daughter __53__ attention and took her seriously as she __54__ her feelings. He respected her by not coming with words of wisdom, advice or help. He validated（证实）the feelings she __55__ . And he trusted her to do and say what she needed in order to lead herself toward resolution of her emotions.
A．hardly B．seldom C．ever D．never
A．so B．but C．and D．then
A．Before B．When C．While D．Since
A．something B．anything C．everything D．nothing
A．crying B．running C．talking D．saying
A．kept B．started C．stopped D．hated
A．hurt B．ache C．injure D．wound
A．got B．received C．accepted D．admitted
A．many B．some C．any D．no
A．soon B．quickly C．suddenly D．fast
A．surprisingly B．angrily C．sadly D．cheerfully
A．building B．buying C．making D．repairing
A．shouldn’t B．won’t C．daren’t D．can’t
A．polite B．cruel C．rude D．nice
A．get over B．get away C．get along D．get through
A．for B．on C．by D．in
A．did B．followed C．went D．worked
A．full B．incomplete C．half D．undivided
A．sent out B．threw out C．put out D．poured out
A．expressed B．showed C．said D．strengthened