Everybody hates it, but everybody does it. A recent report said that 40％of Americans hate tipping. In America alone, tipping is a $16 billion-a-year industry. Consumers acting politely ought not to pay more than they have to for a given service. Tips should not exist. So why do they? The common opinion in the past was that tips both rewarded the efforts of good service and reduced uncomfortable feelings of inequality. And also, tipping makes for closer relations. It went without saying that the better the service, the bigger the tip.
But according to a new research from Cornell University, tips no longer serve any useful function. The paper analyzes numbers they got from 2,547 groups dining at 20 different restaurants. The connection between larger tips and better service was very weak. Only a tiny part of the size of the tip had anything to do with the quality of service.
Tipping is better explained, by culture than by the money people spend. In America, the custom came into being a long time ago. It is regarded as part of the accepted cost of a service. In New York restaurants, failing to tip at least l5% could well mean dissatisfaction from the customers. Hairdressers can expect to get l5%-20%, and the man who delivers your fast food $2. In Europe, tipping is less common. In many restaurants the amount of tip is decided by a standard service charge. In many Asian countries, tipping has never really caught on at all. Only a few have really taken to tipping.
According to Michael Lynn, the Cornell papers’ author, countries in which people are more social or outgoing tend to tip more. Tipping may reduce anxiety about being served by strangers. And Mr. Lynn says, “In America, where people are expressive and eager to mix up with others, tipping is about social approval. If you tip badly, people think less of you. Tipping well is a chance to show off.” This passage is mainly about ________.
| A．different kinds of tipping in different countries |
| B．the relationship between tipping and custom |
| C．the origin and present meaning of tipping |
| D．most American people hate tipping |
Which of the following best explains the underlined phrase “caught on” ?
| A．become popular. | B．been hated. |
| C．been stopped. | D．been permitted |
Among the following situations, in your opinion, who is likely to tip most?
| A．A Frenchman just quarreled with the barber who did his hair badly in New York. |
| B．An American just had a wonderful dinner in a well known restaurant in New York. |
| C．A Japanese businessman asked for a pizza delivery from a Pizza Hut in New York. |
| D．A Chinese student enjoyed his meal in a famous fast food restaurant in New York. |
We can infer from this passage that ________.
| A．tipping is no longer a good way to satisfy some customers themselves |
| B．tipping is especially popular in New York |
| C．tipping in America can make service better now |
| D．tipping has something to do with people’s character |
While working in Southeast Asia in the mid 1990’s, I became a branch manager in a factory. At the beginning, I used human relations principles, such as putting myself into the others place to help gain trust. After a few months, I was told that the factory team members liked and trusted me.
Then the owner, seeing how everyone thought well of me, believed that I could become an instrument of change to carry out his several unpopular programs. The factory members resisted and eventually saw me as a puppet controlled by the owner. The more I insisted that they ‘follow orders’ the more they found ways to weaken the new changes.
Finally, I was replaced by a manager who knew enough to please both masters. Even though the owner did not like the fact that his new changes were not immediately applied, the new manager gained his power by the support received from his team together with an intention to find a way. What I learned was that your team must always see you as supportive of their needs, even to the extent that the owner may not be pleased that you are unable to follow their wishes. At the end of the day, if your people do not follow you then you are no longer in charge and will be replaced.
At first I blamed my boss for putting me in such a position. Then in honest reflection, I began to realize that he had probably hoped that I would have found some middle ground. What I could have done was to first obtain their advice about why they did not wish to follow the new policy changes, and then I should have used my influence with both the owner and team members to find a better way.
Though, in fact it is a painful lesson for me, it has served me well along my career path!What can we learn from the passage?
| A．Obeying is the best quality. |
| B．Giving is always a pleasure. |
| C．Appreciating others will benefit a lot. |
| D．Dealing with relationship is important. |
The underlined word “puppet” has the similar meaning to .
| A．instrument | B．assistant |
| C．wretch | D．winner |
Which is the right order according to the passage?
a. He was removed from his position.
b. He got on poorly with the coworkers.
c. He carried out the orders of the owner.
d. He became a branch manager.
f. He was believed in not only by coworkers but leaders.
| A．a, b, d, c, f | B．f, d, c, b, a |
| C．d, f, c, b, a | D．d, c, f, b, a |
From the third paragraph we can infer that .
| A．the new manager carried out the programs at once |
| B．the new manager got on badly with workers |
| C．workers need to be recognized and supported |
| D．you should make full use of your power |
The extraordinary Eastgate Building in Harare, Zimbabwe’s capital city, is said to be the only one in the world to use the same cooling and heating principles as the termite mound(白蚁堆).
Architect Mick Pearce used precisely the same strategy when designing the Eastgate Building, which has no air-conditioning and almost no heating. The building—the country’s largest commercial and shopping complex—uses less than 10% of the energy of a conventional building of its size. The Eastgate’s owners saved $3.5 million on a $36 million building because an air-conditioning equipment didn’t have to be imported.
The complex is actually two buildings linked by bridges across a shady, glass-roofed atrium(天井) open to the air. Fans suck fresh air in from the atrium, blow it upstairs through hollow spaces under the floors and from there into each office through baseboard vents(通风口). As it rises and warms, it is drawn out via ceiling vents and finally exists through forty-eight brick chimneys.
During summer’s cool nights, big fans blow air through the building seven times an hour to cool the empty floors. By day, smaller fans blow two changes of air an hour through the building, to circulate the air which has been in contact with the cool floors. For winter days, there are small heaters in the vents.
This is all possible only because Harare is 1600 feet above sea level, has cloudless skies, little dampness and rapid temperature changes—days as warm as 31℃ commonly drop to 14℃ at night. “You couldn’t do this in New York, with its hot summers and cold winters,” Pearce said.
The engineering firm of Ove Arup & Partners monitors daily temperatures. It is found that the temperature of the building has generally stayed between 23℃ and 25℃, with the exception of the annual hot period just before the summer rains in October and three days in November, when a doorkeeper accidentally switched off the fans at night. And the air is fresh—far more so than in air-conditioned buildings, where up to 30% of the air is recycled.Why was Eastgate cheaper to be built than a conventional building?
| A．It was designed in a smaller size. |
| B．No air conditioners were fixed in. |
| C．Its heating system was less advanced. |
| D．It used rather different building materials. |
What does “it” refer to in Paragraph 3?
| A．Hollow space. |
| B．Baseboard vent. |
| C．Fresh air from outside. |
| D．Heat in the building. |
Why would a building like Eastgate Not work efficiently in New York?
| A．New York has less clear skies as Harare. |
| B．Its dampness affects the circulation of air. |
| C．New York covers a larger area than Harare. |
| D．Its temperature changes seasonally rather than daily. |
The data in the last paragraph suggests Eastgate’s temperature control system_____.
| A．works better in hot seasons |
| B．can recycle up to 30% of the air |
| C．functions well for most of the year |
| D．allows a wide range of temperatures |
There is a popular belief among parents that schools are no longer interested in spelling. No school I have taught in has ever ignored spelling or considered it unimportant as a basic skill There are, however, vastly different ideas about how to teach it, or how much priority it must be given over in general language development and writing ability. The problem is, how to encourage a child to express himself freely and confidently in writing without holding him back with the complexities of spelling?
If spelling becomes the only focal point of his teacher's interest, clearly a bright child will be likely to "play safe". He will tend to write only words within his spelling range, choosing to avoid adventurous language. That's why teachers often encourage the early use of dictionaries and pay attention to content rather than technical ability.
I was once shocked to read on the bottom of a sensitive piece of writing about a personal experience: "This work is terrible! There are far too many spelling errors and your writing is illegible." It may have been a sharp criticism of the pupil's technical abilities in writing, but it was also a sad reflection on the teacher who had omitted to read the essay, which contained some beautiful expressions of the child's deep feelings. The teacher was not wrong to draw attention to the errors, but if his priorities had centered on the child's ideas, an expression of his disappointment with the presentation would have given the pupil more motivation to seek improvement.Teachers differ in their opinions about ________.
| A．the difficulties in teaching spelling |
| B．the necessity of teaching spelling |
| C．the complexities of the basic writing skills |
| D．the role of spelling in general language development |
The expression "play safe" probably means “_______”.
| A．to write carefully |
| B．to avoid using words one is not sure of |
| C．to do as teachers say |
| D．to use dictionaries frequently |
Teachers encourage the use of dictionaries so that ______.
| A．teachers will have less trouble in correcting mistakes |
| B．students will have more confidence in writing |
| C．students will be able to express their ideas more freely |
| D．students will learn to be independent of teachers |
The major point discussed in the passage is ________.
| A．the relationship between spelling and content of a composition |
| B．the importance of developing writhing skills |
| C．the correct way of marking compositions |
| D．the complexities of spelling |
Cheaters called “pirates” often use camcorders(便携式摄像机) and cell phones to make illegal copies of blockbusters in the local theater. These pirates then sell those recordings on the street or over the Internet for very low prices. Some share them for free.
“It’s unfair for people to pirate movies,” says 15-year-old Hadaia Azad Ezzulddin. Movie piracy “takes money out of the pockets of thousands of people in the movie industry,” she notes. Victims include famous actors and directors as well as local theater owners and their employees.
Hadaia came up with an idea that could help stop movie piracy. Hadaia’s idea uses infrared(红外线的) light. This range of light is invisible to the human eye. It is visible, however, to many types of cameras. Theater owners could place small infrared lights on their movie screens. The lights would not disturb people watching the movie. It would, however, distort the recordings made by many types of cameras.
To test her idea, Hadaia built a box with a movie screen inside. Then, she projected images on that screen through a hole in the box. She took recordings of those images, using nine different types of cameras. These included the types found in cell phones as well as camcorders. During some tests, she also turned on light emitting diodes(发光二极管), or LEDs. The LEDs were embedded（植入的）in a certain place behind the movie screen. They gave out infrared light.
Sure enough, she showed, a pirated movie included odd stripes or spots if it had been recorded while the LEDs were on. It might be possible to use the LEDs to flash the date and time on the movie screen. The information would then appear in the illegal recordings. Theater owners or police might use the information to track down the pirates.
Cutting down on piracy might get more people into theaters to watch the real movie instead of an illegal copy. Six out of every ten films now produced aren’t profitable. They don’t make enough money to recover how much was spent to make and market them. Such a poor payback can discourage filmmakers from producing anything but the types expected to become blockbuster hits. It might also keep smaller theaters from showing a wider variety of movie types.From what Hadaia says in Paragraph 2, we can infer that _______.
| A．most people spend less money on pirates moves |
| B．the pirates don’t have to pay for the movie tickets |
| C．theater owners will increase the price of movie tickets |
| D．she strongly criticizes those who video movies in the theater |
Infrared lights are put on the movie screens to _______.
| A．adjust the brightness of the movie screens |
| B．make sure the images of movies are dark |
| C．make illegal copies of movies unpleasant to see |
| D．protect the eyesight of viewers in the darkness |
What is the correct order of the steps in Hadaia’s test?
a. She projected pictures on the screen.
b. She used cameras to record the pictures.
c. She turned on the LEDs placed behind the screen.
d. She made a special box with a movie screen inside.
| A．d c a b | B．d b a c |
| C．b a c d | D．b c a d |
According to the last paragraph, we can know that _______.
| A．forty percent of movies now are profitable |
| B．small theaters often choose to show low-cost movies |
| C．more and more people go to theaters to fight movie piracy |
| D．filmmakers prefer to produce ordinary movies than blockbusters |
My students often tell me they don’t have “enough time” to do all their schoolwork. My reply is often brief –You have as much time as the president. I usually carry on a bit about there being 24 hours per day for everyone, and suggest that “not enough time” is not an acceptable explanation of not getting something done.
Once in graduate school, I tried to justify myself to one of my professors by saying that I was working. His answer to me was, “That’s irrelevant. What’s important is the quality of your work.” Since then I have had time to reflect on the “hard worker” dodge(伎俩), and I have come to some conclusions – all relevant to the issue of how much time we have.
If you look at the matter analytically, you can identify two parts of the problem. There is, of course, the matter of “time”, which we can think of as fixed. Then there is the issue of “work” during that time, which can vary in intensity. But, as my professor suggested, it’s not diligence but the quality of the product that is important.
That led me to a new idea, the quality of work. That concept is perhaps best explained by a sign I once saw on the wall in someone’s office – Don’t work harder but work smarter! There’s a lot of sense in that idea.
If you can’t get more time, and few of us can, the only solution is to improve the quality of work. That means thinking of ways of getting more out of the same time than we might otherwise get. That should lead us to an analysis of our work habits. Since “work” for students usually means “homework”, the expression “work habits” should be read as “learning habits”.
Then, as a smart student, you will seek to improve those skills that you use in study, chiefly reading and writing. If you learn to read better and write better, there are big benefits that pay off across the board in all your studies.From the passage, we know that the author is _____.
| A．a poet | B．an educator |
| C．an editor | D．a director |
We can infer from the first two paragraph that we students _____.
| A．have enough time | B．can meet the president |
| C．get something done well | D．should accept the explanation |
The underlined sentence in Paragraph 2 means _____.
| A．That is impossible | B．That is not important |
| C．That is unbearable | D．That is not acceptable |
The main purpose of writing the passage is to give _____.
| A．information | B．encouragement |
| C．criticism | D．advice |