Years ago,when I was working at a children’s institution,a boy 1 up in the waiting room.It was David.He had 2 his parents.He was very sad 3 to talk to others.
The first two times we met,David didn’t say a word.He sat in the chair and only 4 up at the children’s drawings on the wall.As he was about to leave 5 the second visit,I put my hand on his 6 .He didn’t shrink (退缩) back,but he didn’t look at me either.
“Come back next week,” I hesitated a bit.
He came,and I suggested we play a game of chess.He 7 .After that we played 8 every time,in complete 9 and without making any eye contact.It’s not 10 to cheat in chess,but I admit that I made sure David won 11 .
It seemed as if he enjoyed my 12 .But why did he never look at me？Perhaps he sensed that I respected his suffering.I kept wondering and 13with him,until some months later, 14 ,
he looked up at me.“It’s your turn,” he said.
After that day,David started 15 .He got friends in school.He wrote me a few 16 about how he would try to get into university.After some time,the letters 17 .Now he had really started to live his own life.
I learned how 18cures pain.And David showed me how one—without any 19 —can reach out to another person.All it takes is a shoulder to cry on,a 20 touch and an ear that listens.
A．showed B．went C．rose D．put
A．missed B．lost C．loved D．respected
A．preferring B．trying C．refusing D．expecting
A．glanced B．stared C．woke D．looked
A．after B．when C．before D．until
A．back B．shoulder C．face D．hand
A．cried B．smiled C．nodded D．wondered
A．violin B．cards C．basketball D．chess
A．silence B．surprise C．doubt D．trouble
A．wise B．easy C．right D．wrong
A．now and then B．more or less C．once or twice D．all the time
A．game B．success C．cheat D．company
A．naturally B．suddenly C．impatiently D．angrily
A．laughing B．singing C．talking D．sleeping
A．articles B．compositions C．emails D．letters
A．stopped B．arrived C．posted D．continued
A．money B．time C．hate D．fame
A．hopes B．actions C．words D．complaints
A．gently B．lovely C．lively D．friendly
A Love Note To My Mom
When I was a little girl, would often accompany you as you modeled for fashion photographers. It was years later that finally understood what role modeling1 in your life. Little did I known you were2every penny you earned to go to3school.
I cannot thank you enough for4you told me one autumn afternoon when I was nine. After finishing my homework. I wanted into the dining where you were buried5piles of law books. I was6.Why were you doing what I do-memorizing textbooks and studying for7?When you said you were in law school, I was more puzzled. I didn't known. Moms8be lawyers too. You smiled and said,"In life, you can do anything you want to do."
As young as I was ,that statement kept9in my ears. I watched as you faced the10of completing your studies, staring companies with Dad, while still being a11and a Mom if five kids. I was exhausted just watching you12.With your words of wisdom in my13mind, I suddenly felt unlimited freedom to dream. My whole world14.I set out to live my life filled with15,seeing endless possibilities for personal and professional achievements.
Your words became my motto. I16found myself in the unique position of being either the first (woman doctor in Maryland Rotary)17one of the few women (chief medical reporters) in my field. I gained strength every time I said , "Yes, I'll try that."
Encouraged by your18, I have forged ahead (毅然前行) with my life's journey, less afraid to make mistakes, and19meeting each challenge. You did it, and now I'm20it. Sorry, got to run. So much to do, so many dreams to live.
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In a land far away, once upon a time there was great poverty （贫困）,and only the rich could manage without great1. Three of those rich men and their servants were2together on a road when they came to a very3village.
The first could not stand seeing the poverty,4he took all the gold and jewels from his wagons (四轮载重马车) and shared5out among the villagers. He wished them all the best of luck, and he left.
The second rich man ,seeing the6situation, stopped for a short time and gave7all his food and drink, since he8see that money would be of little9to them. He made sure that they each10their fair share and would have enough food to11for some time . Then, he left.
The third rich man, on seeing such poverty,12and went straight through the13without stopping. The two other rich men saw this from a distance and commented with each other14the third rich man lacked sympathy. It was15that they themselves had been there to offer help.
However, three days later, they16the third rich man ,who was coming in the opposite direction . He was17travelling quickly, but his wagons,18the gold and valuables they had been19,were now full of farming tools and bags of20.He was rushing back to help them out of poverty.
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My father brought home a sailboat when I was ten, and almost each Sunday in summers we would go sailing. Dad was quite skilled in sailing, but not good at 36 . As for me, I 37 both before twelve because of living close to Lake Ontario.
The last time Dad and I set sail together is really 38 . It was a perfect weekend after I graduated from university. I came home and 39 Dad to go sailing. Out we set soon on the__40__ lake. Dad hadn’t sailed for years, but everything 41
well with the tiller (舵柄) in his hands.
When we were in the middle of the lake, a 42 wind came all of a sudden. The boat was hit __43 . Dad was always at his best in any 44 , but at this moment he 45 .
“John! 46 !” he shouted in a trembling voice, with the tiller still in his hands.
In my memory he could fix any 47 . He was the one I always 48 for strength and security. Before I could respond, a 49 of water got into the boat. I rushed to the tiller 50 it was too late. Another huge wall of water 51 the boat in a minute. We were thrown into the water, and Dad was struggling aimlessly. At that moment, I felt fiercely 52 of him.
I swam to Dad 53 and assisted him in climbing onto the hull (船壳) of the boat. Upon sitting on the hull, Dad was a little awkward about his flash of 54 . “It’s all right, Dad. We are safe now,” I comforted him.
That was the first time Dad had counted on me in a moment of emergency. More importantly, I found it was my turn to start 55 for my father.
A．boating B．running C．swimming D．teaching
A．enjoyed B．desired C．hated D．learned
A．unforgivable B．unforgettable C．cheerful D．regretful
A．sent B．ordered C．invited D．allowed
A．calm B．icy C．stormy D．thundery
A．finished B．went C．seemed D．sounded
A．strong B．gentle C．cold D．hot
A．repeatedly B．lightly C．hardly D．violently
A．danger B．place C．sport D．job
A．suffered B．fell C．froze D．withdrew
A．Look B．Help C．Run D．Jump
A．problem B．relationship C．machine D．boat
A．turned to B．lived with C．argued with D．objected to
A．fountain B．stream C．shower D．wave
A．if B．for C．after D．but
A．got through B．poured into C．turned over D．lifted up
A．ashamed B．protective C．tired D．afraid
A．hopelessly B．quickly C．slowly D．helplessly
A．pain B．anger C．fear D．shame
A．making up B．getting ready C．paying off D．looking out
Everyone in business has been told that success is all about attracting and retaining (留住) customers. It sounds simple and achievable. But,1, words of wisdom are soon forgotten. Once companies have attracted customers they often2the second half of the story. In the excitement of beating off the competition, negotiating prices, securing orders, and delivering the product, managers tend to become carried away. They forget what they regard as the boring side of business-3that the customer remains a customer.
4to concentrate on retaining as well as attracting customers costs business huge amounts of money annually. It has been estimated that the average company loses between 10 and 30 per cent of its customers every years. In constantly changing5, this is not surprising. What is surprising is the fact that few companies have any idea how many customers they have lost.
Only now are organizations beginning to wake up to those lost opportunities and calculate the6implications. Cutting down the number of customers a company loses can make a big7in its performance. Research in the US found that a five per cent decrease in the number of defecting (流失的) customers led to8increases of between 25 and 85 per cent.
In the US, Domino's Pizza estimates that a regular customer is worth more than $5,000 over ten years. A customer who receives a poor quality product or service on their first visit and9never returns, is losing the company thousands of dollars in10profits (more if you consider how many people they are likely to tell about their bad experience).
The logic behind cultivating customer11is impossible to deny. "In practice most companies' marketing effort is focused on getting customers, with little attention paid to12them", says Adrian Payne of Cornfield University' School of Management. "Research suggests that there is a close relationship between retaining customers and making profits.13customers tend to buy more, are predictable and usually cost less to service than new customers. Furthermore, they tend to be less price14, and may provide free word-of-mouth advertising. Retaining customers also makes it15for competitors to enter a market or increase their share of a market.
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Do you still remember your dreams from childhood? They’re like flowers that never fade, “23-year-old Liu Wei told a happy audience during a broadcast of the nationwide talent competition China’s Got Talent. Liu, an ___16____ pianist from Beijing, was named one of the show’s finalists.
Liu once had arms. At the age of 10 he accidentally grabbed a high-voltage wire and lost his arms. “My family and I were so ___17____ then,” Liu recalled. He credits a disable boy he met at the hospital who gives him the __18_____ to cheer him up.
He was forced to __19_____ playing soccer (his favorite sport) but bounced back and ___20____himself to learn swimming. After two years, Liu had won two gold medals and one silver at the National Swimming Championship for the disabled in 2002.
By the age of 19, Liu had taught himself __21_____ to play the piano with his feet, fulfilling a childhood ___22____ of composing and producing music, he said ___23____ a big smile. “__24_____ enough time, I could be just as same as anyone.”
“I can read music and have __25_____ the ‘toeing’ by myself,” he told. According to Liu, the big toe is the most __26_____ digit when “toeing,” but that he can only reach five keys at the same time. “It means I
have to train my toes to move more ___27____,” he said.
One of the show’s hosts, Cao Kefan, told press.“He was __28_____ so hard his feet were constantly cramping,” Cao said.
“ We’ve all __29_____ our dreams when we were young, but no one has fought as hard as you,” commented Gao Xiaosong. Gao is one of the show’s judges and one of most ___30____ music producers in China.
“You tell us that to __31_____ our dream, we need to s
pare no pains,” said Yi Nengjing, a show judge and Taiwanese pop star.
“I’ve received a lot of letters of support, all ___32____ me to focus on my music,” Liu said. When asked what he would do when the show was ___33____, he revealed several music companies had asked to __34_____ him. But whatever happened, he added he is sure he would keep __35_____ his dream.
“Music is like water an
d air to me,” he said. “I can’t live with out it.”
A．aimless B．legless C．armless D．forceless
A．desperate B．happy C．angry D．nervous
A．power B．strength C．energy D．enthusiasm
A．give away B．give in C．give up D．give off
A．let B．devoted C．abandoned D．challenged
A．what B．how C．whether D．which
A．idea B．purpose C．dream D．thought
A．at B．to C．in D．with
A．given B．if C．when D．only if
A．carried out B．figured out C．worked out D．gave out
A．flexible B．available C．sensible D．advisble
A．heavily B．rapidly C．slowly D．slightly
A．looking B．working C．exercising D．practicing
A．looked for B．fought for C．make for D．took for
A．influential B．beneficial C．potential D．official
A．make B．gain C．get D．realize
A．letting B．discouraging C．inspiring D．encouraging
A．by B．out C．over D．off
A．offer B．sign C．answer D．find
A．pursuing B．looking C．thinking D．promising