“Soon, you’re going to have to move out!” cried my neighbor upon seeing the largest tomato plant known to mankind, or at least known in my neighborhood.
One tiny 9-inch plant, bought for $1.25 in the spring, has already taken over much of my rose bed, covering much of other plants, and is well on its way to the front door.
Roses require a good deal of care, and if it weren’t for the pleasure they give, it wouldn’t be worth the work. As it is, I have a garden full of sweet-smelling roses for most of the year. Bushes must be pruned(剪枝) in early spring, leaving ugly woody branches until the new growth appears a few weeks later. It was the space available in the garden that led me into planting just one little tomato plant. A big mistake.
Soil conditions made just perfect for roses turn out to be even more perfect for tomatoes. The daily watering coupled with full sun and regular fertilizing (施肥) have turned the little plant into a tall bush. The cage I placed around it as the plant grew has long disappeared under the thick leaves.
Now the task I face in harvesting the fruit is twofold; First, I have to find the red ones among the leaves, which means I almost have to stand on my head, and once found I have to reach down and under, pick the tomatoes and withdraw(缩回) my full fist without dropping the prize so dearly won. I found two full-blown white roses completely hidden as I picked tomatoes in June. But they were weak and the leaves already yellow for lack of light.
Here I am faced with a painful small decision: To tear up a wonderful and productive tomato plant that offers up between ten and twenty ripe sweet tomatoes each day or say goodbye to several expensive and treasured roses. Like Scarlett in Gone With the Wind, I’ll think about that tomorrow.What are the requirements for the healthy growth of rose?
| A．Frequent pruning and fertilizing. | B．A lot of care and the right soil. |
| C．Tomato plants grown alongside. | D．Cages placed around the roots. |
The writer planted the tomato because _________.
| A．there was room for it in the garden |
| B．the soil was just right for it |
| C．it cost only $1.25 |
| D．the roses’ branches needed to be covered |
This year the writer’s roses were __________.
| A．removed from the rose bed |
| B．largely hidden under the tomato plant |
| C．mostly damaged by too much sunlight |
| D．picked along with the tomatoes |
By saying “the prize so dearly won” in paragraph 5, the writer wants to ________.
| A．express her liking for the roses |
| B．show the hardship of growing the roses |
| C．show the difficulty in picking the tomatoes |
| D．express her care for the tomatoes |
In the situation described in the text, one good thing is that ________.
| A．the writer has a daily harvest of tomatoes |
| B．the roses cost the writer little money |
| C．someone will help the writer make the decision |
| D．the writer can now enjoy both the roses and tomatoes |
They were going to Fort Lauderdale — three boys and three girls — and when they boarded the bus, they were carrying sandwiches and wine in paper bags, dreaming of golden beaches and sea tides as the gray, cold spring of New York went behind them.
As the bus passed through New Jersey, they began to notice Vingo. He sat in front of them, completely in silence.
Deep into the night, outside Washington, the bus pulled into Howard Johnson’s, and everybody got off except Vingo. The young people began to wonder about him. When they went back to the bus, one of the girls sat beside him and introduced herself.
“Want some wine?” she said. He smiled and took a swig from the bottle. He thanked her and became silent again. After a while, she went back to the others, and Vingo nodded in sleep.
In the morning, they awoke outside another Howard Johnson’s, and this time Vingo went in. The girl insisted that he join them. He ordered black coffee and some cookies as the young people talked about sleeping on beaches. When they returned to the bus, the girl sat with Vingo again, and after a while, slowly and painfully, he began to tell his story. He had been in prison in New York for the past four years, and now he was going home.
“Are you married?”
“I don’t know.”
“You don’t know?” she said.
“Well, when I was in prison I wrote to my wife,” he said, “I told her that I was going to be away for a long time, and that if she couldn’t stand it, if the kids kept asking questions, and if it hurt her too much, well, she could jus forget me. I’d understand. Get a new man, I said — she’s a wonderful woman. I told her she didn’t have to write me. And she didn’t. Not for three and a half years.”
“And you’re going home now, not knowing?”
“Yeah. Well, last week, when I was sure the parole (假释) was coming through, I wrote her again. We used to live in Brunswick, just before Jacksonville, and there’s a big oak (橡树) just as you come into town. I told her that if she didn’t have a new man and if she’d take me back, she should put a yellow handkerchief on the tree, and I’d get off and come home. If she didn’t want me, forget it — no handkerchief and I’d go on through.”
“Wow,” the girl exclaimed, “Wow.”
She told the others, and soon all of them were in it, looking at the pictures Vingo showed them of his wife and three children.
Now they were 20 miles from Brunswick, and the young people took over window seats on the right side, waiting for the approach of the great oak. Vingo stopped looking, tightening his face, as if protecting himself against still another disappointment.
Then Brunswick was ten miles, and then five. Then, suddenly, all of the young people were up out of their seats, shouting and crying.
Vingo sat there astonished, looking at the oak. It was covered with yellow handkerchiefs — 20 of them, 30 of them, maybe hundreds, flying in the wind. As the young people shouted, Vingo slowly rose from his seat and made his way to the front of the bus to go home.At the beginning of the story, the young boys and girls ______.
| A．showed a great interest in Vingo | B．didn’t notice Vingo at all |
| C．wanted to offer help to Vingo | D．didn’t like Vingo at all |
The underlined part “Howard Johnson’s” is most probably a(n) ______.
| A．bus station | B．apartment | C．hospital | D．restaurant |
How did Vingo feel on the way home?
| A．Ashamed. | B．Relaxed. | C．Nervous. | D．Disappointed. |
The paragraphs following this passage would most probably talk about ______.
| A．Vingo’s experience in prison |
| B．the young people’s travel to Fort Lauderdale |
| C．Vingo’s three lovely children |
| D．the dialogue between Vingo and his family |
High-quality customer service is preached(宣扬) by many, but actually keeping customers happy is easier said than done.
Shoppers seldom complain to the manager or owner of retail store, but instead will alert their friends, relatives, co-workers, strangers and anyone who will listen.
Store managers are often the last to hear complaints, and often find out only when their regular customers decide to frequent their competitors, according to a study jointly conducted by Verde group and Wharton school.
“Storytelling hurts retailers and entertains consumers.” Said Paula Courtney, president of the Verde group. “The store loses the customer, but the shopper must also find a replacement.”
On average, every unhappy customer will complain to at least four other, and will no longer visit the specific store for every dissatisfied customer, a store will lose up to three more due to negative reviews. The resulting “snowball effect” can be disastrous to retailers.
According to the research, shoppers who purchased clothing encountered the most problems. Ranked second and third were grocery and electronics customers.
The most common complaints include filled parking lots, cluttered(塞满了的) shelves, overloaded racks, out-of-stock items, long check-out lines, and rude salespeople.
During peak shopping hours, some retailers solved the parking problems by getting moonlighting local police to work as parking attendants. Some hired flag wavers to direct customers to empty peaking spaces. This guidance got rid of the need for customers to circle the parking lot endlessly, and avoided confrontation between those eyeing the same parking space.
Retailers can relieve the headaches by redesigning store layouts, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions. Most importantly, salespeople should be diplomatic and polite with angry customers.
“Retailers who’re responsive and friendly are more likely to smooth over issues than those who aren’t so friendly.” Said professor Stephen Hoch. “Maybe something as simple as a greeter at the store entrance would help.”
Customers can also improve future shopping experiences by filing complaints to the retailer, instead of complaining to the rest of the world. Retailers are hard-pressed to improve when they have no idea what is wrong.Why are store managers often the last to hear complaints?
| A．Few customers believe the service will be improved. |
| B．Customers would rather relate their unhappy experiences to people around them. |
| C．Customers have no easy access to store managers. |
| D．Most customers won’t bother to complain even if they have had unhappy experiences. |
Shop owners often hire moonlighting police as parking attendants so that shoppers .
| A．can find their cars easily after shopping | B．won’t have trouble parking their cars |
| C．can stay longer browsing in the store | D．won’t have any worries about security |
What contributes most to smoothing over issues with customers?
| A．Design of the store layout. | B．Hiring of efficient employees. |
| C．Manners of the salespeople. | D．Huge supply of goods for sale. |
To achieve better shopping experiences, customers are advised to .
| A．voice their dissatisfaction to store managers directly |
| B．shop around and make comparisons between stores |
| C．settle their disputes with stores in a diplomatic way |
| D．put pressure on stores to improve their service |
In our culture, the sources of what we call a sense of “mastery”— feeling important and worthwhile — and the sources of what we call a sense of “pleasure”— finding life enjoyable — are not always the same．Women often are told “You can’t have it all.” Sometimes what the speaker really is saying is: “You choose a career, so you can’t expect to have closer relationships or a happy family life.” or “You have a wonderful husband and children — what’s all this about wanting a career?” But women need to understand and develop both aspects of well-being, if they are to feel good about themselves.
Our study shows that, for women, well-being has two aspects．One is mastery, which includes self-respect, a sense of control over your life, and low levels of anxiety and depression．Mastery is closely related to the “doing” side of life, to work and activity．Pleasure is the other aspect, and it is made up of happiness, satisfaction and optimism．It is tied more closely to the “feeling” side of life．The two are independent of each other．A woman could be high in mastery and low in pleasure, and vice versa（反之亦然）．For example, a woman who has a good job, but whose mother has just died, might be feeling very good about herself and in control of her work life, but the pleasure side could be damaged for a time.
The concepts of mastery and pleasure can help us identify the sources of well-being for women, and correct past mistakes．In the past, women were encouraged to look only at the feeling side of life as the source of all well-being．But we know that both mastery and pleasure are important．And mastery seems to be achieved largely through work．In our study, all the groups of employed women were valued significantly higher in mastery than women who were not employed.
A woman’s well-being is developed when she takes on multiple roles．At least by middle adulthood, the women who were involved in a combination of roles — marriages, motherhood, and employment — were the highest in well-being, in spite of warnings about stress and strain.It can be inferred from the first paragraph that ________.
| A．for women, a sense of “mastery” is more important than a sense of “pleasure” |
| B．for women, a sense of “pleasure” is more important than a sense of “mastery” |
| C．women can’t have a sense of “mastery” and a sense of “pleasure” at the same time |
| D．a sense of “mastery” and a sense of “pleasure” are both necessary to women |
The author’s attitude towards women having a career is________.
| A．negative | B．positive |
| C．indifferent | D．realistic |
One can conclude from the passage that if a woman takes on several social roles, ________.
| A．it will be easier for her to overcome stress and strain |
| B．she will be more successful in her career |
| C．her chances of getting promoted will be greater |
| D．her life will be richer and more meaningful |
Which of the following can be considered as a source of “pleasure” for women?
| A．Family life | B．Multiple roles in society |
| C．Regular employment | D．Freedom from anxiety |
More than 1.5 billion people around the world live without electricity. Finding better ways to bring light to the poor is the goal of researchers like Professor Irvine. In the late 1990s, he was working in Nepal when his return flight was canceled. A delay gave him time to take a fourteen-day hiking trip in the Himalayas.
One day he looked in the window of a school and noticed how dark it was. This is a common problem for millions of children around the world. Many families use kerosene oil (煤油) lamps. There are many problems with these lamps. They produce only a small amount of light. They are dangerous to breathe. And they are a big fire danger, causing many injuries and deaths each year. Kerosene costs less than other forms of lighting, but it is still costly in poor countries. Professor Irvine says many people spend over 100 dollars a year on the fuel.
When he returned to Canada, he began researching ways to provide safe and clean lighting. He began experimenting with light-emitting diodes (发光二极管), LEDs, at his lab. As a professor of renewable energy, he already knew about the technology. Light-emitting diodes are small glass lamps that use much less electricity than traditional bulbs (灯泡) and last much longer. He used a one-watt bright white LED made in Japan. He found it on the Internet and connected it to a bicycle-powered generator (发电机). He remembers thinking it was so bright that a child could read by the light of a single diode.
In 2000, after much research and many experiments, he returned to Nepal to put the systems into homes. Now the homes of 25,000 people in 51 countries have been equipped with it. “The one-time cost of our system which basically lives forever, as well as the solar panel — is less than one hundred dollars. So, one year of kerosene would pay for a solid-state lighting system,” he said. Now his aim is to develop a lower-cost lighting system. In January, Irvine is leaving the University of Calgary. He has also decided to start his own company in India.We can learn from the second paragraph that kerosene oil lamps ______.
| A．cost more than other forms of lighting |
| B．have damaged children’s eyesight |
| C．have wasted only a little fuel |
| D．have a lot of disadvantages |
Irvine connected a white LED to a bicycle-powered generator to prove ______.
| A．whether it can work without electricity |
| B．whether it can work well with less electricity |
| C．whether it can last longer than a generator |
| D．whether it is brighter than a traditional bulb |
We can learn from the text that Irvine ______.
| A．likes India rather than Nepal |
| B．is good at making new kinds of bulbs |
| C．is giving up his job in the university |
| D．is to earn much money from his company |
Next time a customer comes to your office, offer him a cup of coffee. And when you’re doing your holiday shopping online, make sure you’re holding a large glass of iced tea. The physical sensation of warmth encourages emotional warmth, while a cold drink in hand prevents you from making unwise decisions—those are the practical lesson being drawn from recent research by psychologist John A. Bargh.
Psychologists have known that one person’s perception (知觉) of another’s “warmth” is a powerful determiner in social relationships. Judging someone to be either “warm” or “cold” is a primary consideration, even trumping (打败) evidence that a “cold” person may be more capable. Much of this is rooted in very early childhood experiences, Bargh argues, when babies’ conceptual sense of the world around them is shaped by physical sensations, particularly warmth and coldness. Classic studies by Harry Harlow, published in 1958, showed monkeys preferred to stay close to a cloth “mother” rather than one made of wire, even when the wire “mother” carried a food bottle. Harlow’s work and later studies have led psychologists to stress the need for warm physical contact from caregivers to help young children grow into healthy adults with normal social skills.
Feelings of “warmth” and “coldness” in social judgments appear to be universal. Although no worldwide study has been done, Bargh says that describing people as “warm” or “cold” is common to many cultures, and studies have found those perceptions influence judgment in dozens of countries.
To test the relationship between physical and psychological warmth, Bargh conducted an experiment which involved 41 college students. A research assistant who was unaware of the study’s hypotheses (假定), handed the students either a hot cup of coffee, or a cold drink, to hold while the researcher filled out a short information form. The drink was then handed back. After that, the students were asked to rate the personality of “Person A” based on a particular description. Those who had briefly held the warm drink regarded Person A as warmer than those who had held the iced drink.
“We are grounded in our physical experiences even when we think abstractly,” says Bargh. In Bargh’s experiment, the students were asked to _______.
| A．evaluate someone’s personality |
| B．write down their hypotheses |
| C．fill out a personal information form |
| D．hold coffee and cold drink alternatively |
We can infer from the passage that _______.
| A．abstract thinking does not come from physical experiences |
| B．feelings of warmth and coldness are studied worldwide |
| C．physical temperature affects how we see others |
| D．capable persons are often cold to others |
What would be the best title for the passage?
| A．Drinking for Better Social Relationships |
| B．Experiments of Personality Evaluation |
| C．Developing Better Drinking Habits |
| D．Physical Sensations and Emotions |