Not too long ago, a story that happened at Walt Disney touched me greatly. A guest 46 out of our Polynesian Village resort(度假胜地) at Walt Disney was asked how she 47 her visit. She told the front-desk clerk she had had a(n) 48 vacation, but was heartbroken about 49 several rolls of Kodak color film(胶卷) she had not yet 50 . At that moment she was particularly 51 over the loss of the pictures she had shot at our Polynesian Luau, 52 this was a memory she especially treasured.
Now, please understand that we have no written service rules 53 lost photos in the park. 54 , the clerk at the front desk 55 Disney’s idea of caring for our 56 . She asked the woman to leave her a couple rolls of 57 film, promising she would take care of the rest of our show at Polynesian Luau.
Two weeks later the guest received a 58 at her home. In it were photos of all the actors of our show, 59 signed by each performer. There were also 60 of the public procession(游行队伍) and fireworks in the park, taken by the front-desk clerk in her own
61 after work. I happened to know this 62 because this guest wrote us a letter. She said that 63 in her life had she received such good service from any business.
Excellent 64 does not come from policy(政策性的) handbooks. It comes from people who 65 —and from a culture that encourages and shapes that attitude.
A．working B．checking C．trying D．staying
A．expected B．realized C．paid D．enjoyed
A．disappointing B．wonderful C．uncomfortable D．important
A．taking B．dropping C．losing D．breaking
A．developed B．taken C．washed D．loaded
A．silly B．nervous C．calm D．sad
A．when B．where C．as D．which
A．covering B．finding C．making D．keeping
A．Excitedly B．Fortunately C．Therefore D．Quietly
A．understood B．reminded C．created D．discovered
A．workers B．guests C．managers D．clerks
A．printed B．shot C．unused D．recorded
A．film B．card C．camera D．packet
A．frequently B．personally C．alone D．actually
A．rules B．pictures C．handbooks D．performances
A．case B．work C．time D．position
A．story B．place C．photo D．show
A．only B．almost C．never D．nearly
A．advice B．experience C．quality D．service
A．care B．explain C．like D．know
完形填空（共20小题；每小题1.5分，满分30分）
阅读下面短文，掌握其大意，然后从36-55各题所给的四个选项（A、B、C和D）中选出最佳选项。
Life is filled with challenges. As we get older we ____36___ realize that those challenges are the very things that ____37___ us and make us who we are, it is the same with the challenges that come with ____38____.
When we are faced with a challenge, we usually have two ____39____. We can try to beat it off, or we can decide that the thing ____40____ the challenge isn’t worth the ____41____ and call it quits. Although there are certainly ____42____ when calling it quits is the right thing to do, in most _____43____ all that is needed is ____44____ and communication.
When we are committed to something, it means that no matter how ____45____ or how uncomfortable something is, we will always choose to ____46____ it and work it through instead of running away from it. Communication is making a ____47____ for discussion and talking about how you feel as opposed to just saying what the other person did wrong. ____48____ you can say to a friend, “I got my feelings hurt,” ____49____ “You hurt my feelings,” you are going to be able to solve the problem much faster.
In dealing with many challenges that friendship will bring to you, try to see them for ___50___ they are: small hurdles you need to jump or __51____ on your way through life. Nothing is so big that it is _____52____ to get over, and hurt only ___53___ to make us stronger. It’s all part of growing up, it _____54____ to everyone, and some day you will _____55____ all of this and say, “Hard as it was, it made me who I am today. And that is a good thing.”
36．A．seem to B．come to C．hope to D．try to
37．A．design B．promote C．direct D．shape
38．A．confidence B．pressure C．friendship D．difficulty
39．A．opportunities B．expectations C．choices D．aspects
40．A．demanding B．deserving C．predicting D．presenting
41．A．comment B．loss C．trouble D．expense
42．A．spans B．times C．dates D．ages
43．A．cases B．fields C．parts D．occasions
44．A．assessment B．commitment C．encouragement D．adjustment
45．A．doubtful B．shameful C．harmful D．painful
46．A．keep B．control C．face D．catch
47．A．space B．plan C．topic D．room
48．A．If B．As C．While D．Unless
49．A．other than B．rather than C．or rather D．or else
50．A．what B．who C．where D．which
51．A．pass by B．come across C．get through D．run over
52．A．unnecessary B．necessary C．impossible D．possible
53．A．serves B．means C．aims D．attempts
54．A．opens B．appeals C．goes D．happens
55．A．look down on B．look back on C．look forward to D．look up to
阅读下面短文，从短文后各题所给的四个选项（A、B、C和D）中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。
Several years ago, while attending a communication course, I experienced a most unusual process．The instructor asked us to list __16__ in our past that we felt __17__ of, regretted, or incomplete about and read our lists aloud．
This seemed like a very __18__ process, but there' s always some __19__soul in the crowd who will volunteer．The instructor then __20__ that we find ways to __
21__ people, or take some action to right any wrong doings．I was seriously wondering how this could ever __22__ my communication．
Then the man next to me raised his hand and volunteered this story: “Making my __23__, I remembered an incident from high school．1 grew up in a small town．There was a Sheriff __24__ of us kids liked．One night, my two buddies and 1 decided to play a __25__ on him．
After drinking a few beers, we climbed the tall water tank in the middle of the town, and wrote on the tank in bright red paint: Sheriff Brown is a s．o．b．（畜生）．The next day, almost the whole town saw our glorious __26__．Within two hours, Sheriff Brown had us in his office．My friends told the truth but I lied．No one __27__ found out．"
Nearly 20 years later．Sheriff Brown's name __28__ on my list．I didn't even know if he was still29__．Last weekend, I dialed the information in my hometown and found there was a Roger Brown still listed．I tried his number．After a few __30__, 1 heard, "Hello?" I said, "Sheriff BroW?" Paused．"Yes．" "Well, this is Jimmy Calkins．"
"And I want you to know that I did it? "Paused．"I knew it!" he yelled back．We had a good laugh and a __31__ discussion．His closing words were: "Jimmy, I always felt bad for you __32__ your buddies got it off their chest, but you were carrying it __33__ all these years．I want to thank you for calling me for your sake．"
Jimmy inspired me to __34__ all the items on my list within two years, and I always remember what I learned from the course: It's never too late to __35the past wrongdoings．
16．A．something B．anything C．somebody D．anybody
17．A．ashamed B．afraid C．sure D．proud
18．A．private B．secret C．interesting D．funny
19．A．foolish B．polite C．simple D．brave
20．A．expected B．suggested C．ordered D．demanded
21．A．connect with B．depend on C．apologize to D．get along with
22．A．improve B．continue C．realize D．keep
23．A．notes B．list C．plan D．stories
24．A．any B．most C．none D．all
25．A．part B．game C．trick D．record
26．A．view B．sign C．attention D．remark
27．A．also B．even C．still D．ever
28．A．appears' B．considers C．presents D．remembers
29．A．angry B．happy C．doubtful D．alive
30．A．words B．rings C．repeats D．calls
31．A．cold B．plain C．nervous D．lively
32．A．in case B．so long as C．unless D．because
33．A．around B．out C．on D．away
34．A．build up B．make up C．clear up D．give up
35．A．regret B．forgive C．right D．punish
完形填空（共20小题；每小题1分，满分20分）
请认真阅读下面短文，从短文后各题所给的A、B、C、D四个选项中，选出最佳选项，并在答题卡上将该项涂黑。
Have you ever suddenly felt that someone you knew was in trouble？Have you ever dreamed something that 36 later？Maybe you have ESP.
ESP stands 37Extra Sensory Perception. It may be called 38sixth sense. It seems to let people 39 about events before they happen, or events 40 are happening some 41 away.
There are thousands of stories on 42 . Scientists are studying 43to find out what’s behind these 44 mental messages. Here’s an example, one of hundreds of 45 that have come true.
A man dreamed he was walking along a road 46a horse and carriage came by. The driver said, “There’s room for one more.” The man felt the driver was Death, 47 he ran away. The next day, the 48 was getting on a crowded bus. The bus driver said, “There’s room for one more”. Then the man saw that the driver’s face was the same face he 49in the dream. He would not 50 the bus. As the bus drove off, it 51 crashed and burst into flames. Everyone was 52！
Some people say stories like this are lies or 53 . Others, including some scientists, 54 that ESP is real. From studies of ESP, we may someday learn more about 55 mind.
36. A. came true B. came across C. came on D. came up
37. A. up B. for C. by D. out
38. A. aB. the C. an D. this
39. A. knowing B. to know C. know D. known
40. A. that B. what C. in which D. as
41. A. orbit B. distance C. position D. spot
42. A. demand B. board C. sale D. record
43. A. them B. it C. those D. him
44. A. certainB. bright C. strange D. successful
45. A. tasks B. results C. expressions D. dreams
46. A. when B. while C. where D. which
47. A. or B. but C. so D. and
48. A. driver B. captain C. woman D. man
49. A. has seen B. had seen C. saw D. sees
50. A. get on B. take off C. make of D. have on
51. A. immediately B. quickly C. finally D. suddenly
52. A. saved B. killed C. preserved D. examined
53. A. projects B. discoveries C. organizations D. coincidences
54. A. speak B. talk C. say D. tell
55. A. the human B. the westerner C. the Egyptian D. the candidate
完形填空(共20小题；每小题1.5分，满分30分)
阅读下面短文，从短文后所给各题的四个选项(A、B、C、D)中，选出可以填入空白
处的最佳选项，并在答题卡上将该项涂黑。
第二节完型填空(共20小题，每小题1.5分，满分30分)
It was New Year’s night, An aged man was standing at a window. He raised his mournful（悲哀的）eyes towards the deep 36sky, where the stars were 37like white lilies(百合花)on
the surface of a clear calm lake．Then he threw them on the earth．Where a few more 38people than himself now moved towards their certain goal-the 39 ，He had already passed sixty of the 40leading to it，and he had brought from his journey nothing but errors and regret．Now his health was poor，his mind 41 ，his heart sorrowful，and his old age short of42．
The days of his youth appeared like dreams before him．and he recalled the 43moment
when his father placed him at the 44to the two roads-one leading to a 45 ．sunny place．
covered with flowers，fruits and resounding with soft，sweet songs；the other 1eading to a deep，
dark cave．which was endless． 46poison flowed instead of water and where deviIs(恶魔)and
poisonous snakes hissed and crawled．
He saw the 47fading away in the darkness．and these were the days of his 48life；He saw a star fall from the sky and disappeared，and this was the 49of himself．His regret，which was like a sharparrow．Struck deeply into his heart．Then he remembered his friends in his
childhood．who entered on life together with him．But they had 50to success and were now
honored and happy on this New Year’s night
The clock in the high church tow struck and the sound made him remember his parents’
early love for him．They had taught him and 51to God for his good．But he chose the 52
way．With shame and grief he 53no longer look towards that heaven where his father lived．
His darkened eyes were full of tears，and with a despairing 54 ，he burst out a cry；“Come back，my 55days!Come back!”
36．A．grey B,blue C. black D. cloudy
37．A．floating B, flashing C hanging D shinning
38．A．purposeless B purposeful C hopeful D hopeless
39．A．house B tomb C church D birthplace
40．A．dreams B moments C incidents D stages
41．A．strange B pale C blank D shallow
42．A．allowances Bcomforts C experiences D memories
43．A．serious B awful C tough D desperate
44．A．end B entrance C origin D base
45．A. lonely B noisy C quiet D peaceful
46．A．which B that C whose D where
47．A．people B lights C stars D clouds
48．A．accustomed B rewarded C wasted D occupied
49．A．symbol B fate C future D outcome
50．A．lost their heart B devoted their attention
C．made their way D given their way
51．A．prayed B attached C adjusted D turned
52．A．ordinary B unfamiliar C wrong D difficult
53．A．would B could C should D dared
54．A．anxiety B effort C patience D attempt
55．A．early B good C old D shamdful
阅读下面短文，从短文后各题的A、B、C、D四个选项中，选取出适合填入空白处的最佳选项，并在答题卡上将该选项涂黑。
There was a boy in India who was sent by his parents to a boarding school．Before being sent away this boy was the ___26___ student in his class．He was at the top in every ___27___．He was a champion．
But the boy ___28___ after leaving home and attending the boarding school．His ___29___ started dropping．He hated being in a group．He was ___30___ all the time．And there were especially dark times when he felt like ___31___ himself．All of this because he felt ___32___ and that no one loved him．
His ___33___ started worrying about the boy．But ___34___ they did not know what was wrong with him．___35___ his dad decided to travel to the boarding school and talk with him．
They sat ___36___ the bank of the lake near the school．The father started asking him ___37___ questions about his classes, teachers and ___38___．After some time his dad said, “Do you know, son,___39___ I am here today?”
The boy ___40___, “to check my grades?”
“No, no” his dad replied, “I am here to tell you that you are the most important person for me．I want to see you happy．I don’t care about grades．I care about ___41___．I care about your happiness．YOU ARE MY ___42___．”
These words caused the boy’s eyes to fill with tears．He ___43___ his dad．They didn’t say anything to each other for a long time．
Now the boy had everything he wanted．He knew there was someone on this ___44___ who cared for him deeply．He ___45___ the world to someone．And today this young man is in college at the top of his class and no one has ever seen him sad!
26．A．richest B．prettiest C．laziest D．brightest
27．A．game B．school C．competition D．group
28．A．changed B．died C．arrived D．regretted
29．A．hair B．tears C．love D．grades
30．A．worried B．careless C．lonely D．busy
31．A．teaching B．killing C．helping D．enjoying
32．A．cold B．worthless C．well D．sick
33．A．parents B．classmates C．teachers D．companions
34．A．even B．now C．yet
D．then
35．A．And B．But C．Or D．So
36．A．toward B．along C．opposite D．on
37．A．serious B．casual C．personal D．difficult
38．A．work B．study C．sports D．education
39．A．when B．where C．how D．why
40．A．turned away B．answered back C．whispered softly D．cried out
41．A．it B．you C．myself D．us
42．A．LIFE B．ANXIETY C．CARE D．NEED
43．A．forgave B．hit C．hugged D．begged
44．A．side B．earth C．trip D．day
45．A．meant B．owed C．moved D．left