Not too long ago, an incident that happened at Walt Disney touched me greatly. A guest out of our Polynesian Village resort(度假胜地) at Walt Disney was asked how she her visit. She told the front-desk clerk that she had had a(an) vacation, but was heart-broken about several rolls of Kodak color film that she had not yet . At that moment she was particularly over the loss of the pictures she had shot at our Polynesian Luau, this was a memory she especially treasured.
Now, please understand that we have no written service rules lost photos in the park. , the clerk at the front desk Disney’s idea of caring for our . She asked the woman to leave her a couple rolls of film, promising she would take care of the rest of our show at Polynesian Luau.
Two weeks later the guest received a at her home. In it were photos of all the actors of our show, signed by each performer. There were also of the public procession(游行队伍) and fireworks in the park, taken by the front desk clerk in her own after work. I happened to know this because this guest wrote us a letter. She said that in her life had she received such good service from any business.
Excellent does not come from policy(政策性的) handbooks. It comes from people who —and from a culture that encourages and models that attitude.
A.working B.checking C.trying D.staying
A.expected B.realized C.paid D.enjoyed
A.disappointing B.wonderful C.uncomfortable D.important
A.taking B.dropping C.losing D.breaking
A.developed B.taken C.washed D.loaded
A.silly B.nervous C.calm D.sad
A.when B.where C.as D.which
A.covering B.finding C.making D.keeping
A.Excitedly B.Fortunately C.Therefore D.Quietly
A.understood B.reminded C.trusted D.discovered
A.workers B.guests C.managers D.clerks
A.printed B.shot C.unused D.recorded
A.film B.card C.camera D.packet
A.frequently B.personally C.alone D.actually
A.rules B.pictures C.handbooks D.performances
A.case B.work C.time D.position
A.story B.place C.photo D.show
A.only B.almost C.never D.nearly
A.advice B.experience C.quality D.service
A.care B.serve C.like D.know
Richard’s father died when he was five. Later on he his mother again. The poor boy had to live on his own, so he went to work for a rich farmer, who paid him nothing except food and clothes. An old woman felt for him and often helped him. The boy wanted to go to very much, but he had no money. But he never gave up and found some old books near the school and himself to read and write.
There was a narrow path(小路) between two mountains which connected the village and the town. One morning people there was a big stone on the path. It brought them difficulty: they had to cross the mountains to the town, or they had to move it away. the stone weighed at least thirty tons and even the strongest young man couldn’t move it. They for a long time, but nobody knew what to do.
Richard looked at it carefully for a while and said, “I have a to move it away.” But people believed him. Some villagers even laughed at him. The night fell and people went back. Only the boy stayed there. To their surprise, the villagers found the stone was the next morning. They didn’t know who had moved it away. The old woman said Richard had done it all by himself.
“How could he?” the rich farmer called out, “He’s fifteen! He couldn’t move it at all!”
“He dug(挖掘) a big hole beside the stone.” said the old woman, “and then he could push it into the hole!”
Looking at each other, the villagers couldn’t say a word.
A.lost B.loved C.supported D.helped
A.angry B.proud C.sorry D.excited
A.town B.mountain C.school D.bed
A.asked B.taught C.agreed D.caused
A.found B.believed C.asked D.counted
A.For B.So C.And D.But
A.cried B.stayed C.played D.discussed
A.book B.question C.text D.way
A.few B.most C.many D.some
A.broken B.heavier C.gone D.smaller
A.mainly B.only C.nearly D.already
A.excitedly B.easily C.luckily D.happily
Angela at the age of 11years old was badly ill and she was attacked by a rare disease influencing her nerve system(神经系统). She was unable to and her movement was limited (限制) in other ways as well.The doctors did not hold much of her recovering from this illness. They said she would the rest of her life in a wheelchair. They also said that few were able to come back to their level after suffering from this disease. However, the little girl was . There, lying in her hospital bed, she that she was going to be walking again someday.
Angela was moved to a(an) hospital in San Francisco, where she could get better after the illness.All the treatments(治疗)that could be used to her disease were . The doctors praised her, she never once thought of giving up. They taught her about seeing herself walking. If it would do else, it would at least give her hope and something optimistic(乐观的)in the long waking hours in her bed. Angela worked as hard as possible in physical treatment,and in exercise periods. Also she worked hard when she lay there, herself moving,moving, moving!
One day, she was trying,with all her determination, to imagine her legs moving again,it seemed as though something happened: the bed moved! it began to move around the room! She out, “Look what I'm doing! Look! Look! I can do it! I moved! I moved!”
Of course,at this very moment everyone else in the hospital was crying aloud and running for .Everything started to .People felt that the floor moved back and forth a bit like being on a boat on gentle waves(浪).You see,it was the San Francisco earthquake.Angela didn’t know that.Instead,she felt that she did it.
And now only a few years later, she’s back in school, on her own . No wheelchair, no sticks to help her. You see, anyone who can shake the earth can a little disease, can’t they?
A.speak B.watch C.smell D.walk
A.breath B.hope C.position D.power
A.lose B.spend C.share D.bring
A.usual B.exact C.local D.low
A.careless B.fearless C.harmless D.selfless
A.introduced B.wondered C.dreamed D.requested
A.language B.experiment C.performance D.recovery
A.needed B.conquered C.guided D.viewed
A.or B.but C.though D.for
A.admitting B.imagining C.suggesting D.considering
A.nothing B.anything C.something D.everything
A.mirroring B.streaming C.picturing D.cornering
A.until B.after C.before D.while
A.annoying B.frightening C.disappointing D.surprising
A.cried B.pointed C.spoke D.read
A.distance B.order C.shelter D.space
A.shake B.escape C.return D.avoid
A.stupid B.certain C.sorry D.comfortable
A.hands B.eyes C.legs D.arms
A.develop B.treat C.catch D.beat
阅读下面短文,从短文后各题所给的四个选项(A、B、C和D)中,选出可以填入空白处的最佳选项。
I was hard at work on a museum project when the client(客户) suddenly canceled it. In January, my __ told me I was no longer needed. I had just $1,000 in savings.
I one interview after searching the Internet for architecture jobs, but came of it. Finally, I took a job as a in a restaurant. I knew I’d have to find a place to live that less than the $500 a month I was paying.
I went to see a bedroom for rent. The landlord(房东) me $500 for it, but he said I could have it for $350 if he maintained control of the closet for storage, I told him later,“I don’t want the bedroom, I’m interested in the closet” I suggested that I pay $150 a month for it. He thought I was .
The closet measured just 5.5 feet 14 feet. With my experience, I was I could make it into a great living space. I it for three days. I measured old pieces of wood that people donated. It was like putting together a .
In March, I moved in. It was a legal rental. The landlord a door so I’d have access to a kitchen and bathroom, which I with three other tenants(租客). I had a mini-fridge, a microwave, and a storage bin for dry goods. I a loft(阁楼) for my bed, TV, and DVD player.
On my website, I’ve posted of my new home, and that’s some freelance(自由职业的) design work. A few more and I’ll be able to afford a new place. That’s definitely a(an) thing: My girlfriend, Susan, and I are engaged, and once we’re married next March, I’m sure I’ll leave my little closet .
But now I know that I don’t need much to live well.
A.teacher B.officer C.doctor D.boss
A.ordered B.acquired C.watched D.prepared
A.nothing B.something C.anything D.everything
A.worker B.player C.waiter D.student
A.cost B.earned C.saved D.spent
A.proved B.charged C.named D.called
A.and B.so C.or D.but
A.joking B.quarreling C.bargaining D.talking
A.to B.for C.by D.on
A.negative B.confident C.afraid D.curious
A.mended B.painted C.covered D.designed
A.secret B.problem C.puzzle D.game
A.cut out B.cut off C.cut up D.cut in
A.worked B.studied C.played D.shared
A.took B.made C.drew D.imagined
A.pictures B.desks C.windows D.books
A.brought out B.brought up C.brought in D.brought down
A.chances B.jobs C.items D.gifts
A.unique B.challenging C.genuine D.excellent
A.behind B.forward C.ahead D.upside
The other day I decided to come home early because it was such a beautiful day. The were outside playing in my apartment complex (公寓大楼) and the ice cream truck was whistling its tune. As I slowly to avoid an accident, I noticed a little boy at the ice cream truck. He didn’t get anything and he walked away with a look on his face. I asked the ice cream seller what happened and he said the little boy had no . I had no cash on me so I drove to my building and went upstairs to some cash. When I found it, the ice cream seller was waiting but the little boy had .
I went in the I thought he might have gone and I saw a getting out of her vehicle. I asked her if she had a little boy and she said yes. She then told me that she and her son had gone to the grocery store the day before and had ice cream but she did not have enough money to buy .
She quickly went into the to get her son, and when she several minutes later, I realized that he was not the little boy I had seen. This boy was a bit older and his sister came out with him. I took them both to the truck and let them out what they wanted.
I told the mom it was not the same boy I was talking about. I myself to the mother properly and my baby-sitting services free of charge if she ever needed them. 1 couldn't find the original boy but 1 hope he gets some ice cream soon.
A.cats B.kids C.dogs D.students
A.walked B.ran C.climbed D.drove
A.puzzled B.curious C.disappointed D.delighted
A.excuse B.money C.parents D.friends
A.still B.anxiously C.doubtfully D.nervously
A.left B.appeared C.cried D.escaped
A.station B.line C.sight D.direction
A.woman B.girl C.granny D.conductor
A.chosen B.ordered C.wanted D.eaten
A.it B.ones C.them D.those
A.house B.shop C.truck D.market
A.disappeared B.returned C.waited D.stayed
A.lost B.strange C.short D.same
A.look B.pick C.speak D.make
A.never B.seldom C.often D.ever
A.explained B.admitted C.devoted D.introduced
A.denied B.resigned C.offered D.operated
A.somewhere B.everywhere C.anywhere D.nowhere
阅读下列短文,从短文后各题所给的A、B、C、D四个选项中,选出最佳选项。
A group of frogs was traveling through the woods and two of them fell into a pit(坑). All the other frogs gathered around it and watched as the two frogs tried to jump out. The pit was very deep and it looked as if there was no way , so they started yelling at the two frogs to . "The pit is too deep. You will die," they said together. When the frogs kept trying, the crowd yelled . After a while, one of the frogs believed what the others were saying, and fell down and .
But , the second frog kept jumping hard the negative remarks of those that kept yelling at her to accept the and just die. Finally, with one big leap, she it out of the pit!
In fact, the second frog was and unable to hear what the others had been saying. She thought they had been her on the entire time they were yelling! What she had considered as encouragement her to try harder and succeed. And that made all the !
With a positive and being deaf to others' opinions, the second frog reached her goals by using such as encouragement, instead of being by others like the first frog, who failed to develop her to struggle for survival. , when we overcome others' criticism or comments, we can do anything we set our minds to, just as the second frog did.
A.away B.out C.on D.over
A.give up B.give out C.drop out D.drop in
A.lost B.missed C.trapped D.tired
A.higher B.louder C.clearer D.bigger
A.died B.stopped C.rested D.watched
A.obviously B.disappointingly C.undoubtedly D.amazingly
A.besides B.for C.despite D.except
A.problem B.life C.chance D.fate
A.made B.jumped C.took D.saved
A.dumb B.deaf C.lame D.blind
A.calling B.holding C.cheering D.pushing
A.mistakenly B.Brightly C.roughly D.perfectly
A.let B.attracted C.inspired D.kept
A.result B.difference C.achievement D.progress
A.expression B.Emotion C.soul D.attitude
A.possibility B.certainty C.cruelty D.negativity
A.influenced B.threatened C.suspected D.advised
A.energy B.spirit C.potential D.mood
A.However B.Thus C.Finally D.Actually
A.surprising B.annoying C.discouraging D.confusing