听一段材料，回答下面几个小题。What's the possible relationship between the two speakers?
A. Saleswoman and customer.
B. Purchasing manager and clerk.
C. Administrative officer and customer.Whatiswrongwiththevideorecorder?
A.Itscompartmentisbroken.
B.Itdestroysvideotapes.
C.Itproducesunclearvisions.What does Mr. Cruise require of the woman?
A. An exchange of the video recorder for a new one.
B. An immediate apology for the service.
C. A repair of the video recorder and compensation for his tapes.
Why does the man come here?
A. To have a look at the woman's new computer.
B. To have a chat online.
C. To solve the computer problem.
Why does the man refuse the woman?
A. Because he doesn't have a car.
B. Because he will be using his car.
C. Because the woman can't drive well.
Why doesn't the man eat his cake?
A. It has a bad smell.
B. He has a toothache.
C. He has trouble opening his lips.
Why is the man saying sorry to the woman?
A. Because he lost her book.
B. Because he was rude to her.
C. Because he kept her waiting.
Where will the woman go on Saturday?
A. To a restaurant.
B. To the dentist's.
C. To the man's home.