As waiters, we deal with customers every day and when something goes wrong, somehow we have the ability to keep on going. It's our responsibility to __ the customer.
I remember my first ____ job was at a fine restaurant. One afternoon, the manager informed all the cooks and waiters that a VIP ___ were coming for lunch. The group were __ VIPs in the city's fashion industry.
After the group arrived and got ____ comfortably, drinks were ____ . Normally, the head waiter would be in charge of wine service. ___ ， the manager asked me to serve that afternoon. I had ____ done wine service, nor had I ever served a group of twelve.
I arranged 12 wine glasses on the tray and went to the table. As I ___ _ one of the glasses in front of the first customer, somehow I had ___ my grip (抓，握) and six glasses fell on top of a young woman, and then to the floor and ___ in pieces. I felt frightened and my face turned red. I apologized many times to the ___ and to the rest of the group.
Quickly, the manager ___ my aid and helped in the cleanup, and sent out their drinks right away. I didn't understand why, but the group were forgiving me and the young woman ____ informed me it was OK.
My manager pulled me to the side and said, “If you know why an accident happened, ___ _ from it and move on. You still have a table to serve and you can't show your ____ _ or your disappointment. Mistakes and accidents do happen. Keep your ____ _ up and be confident. The glasses are replaceable.”
I understood why he was truly a well ___ restaurant manager within the neighborhood. His ___ _ relationship with the group made the situation ___ and the group forgave me for that.
A．welcome B．please C．invite D．feed
A．servant B．waiter C．cook D．director
A．family B．class C．number D．group
A．taken up with B．made up of C．added up to D．recognized as
A．seated B．introduced C．dressed D．satisfied
A．bought B．sold C．got D．ordered
A．Therefore B．Besides C．However D．Though
A．often B．never C．once D．Little
A．cleaned B．shook C．set D．broke
A．got B．lost C．forgot D．caught
A．stood B．kept C．lay D．stayed
A．woman B．manager C．man D．guest
A．took over B．gave up C．came to D．rushed against
A．Impatiently B．angrily C．repeatedly D．regretfully
A．hear B．learn C．Tell D．change
A．nervousness B．apology C．excitement D．carelessness
A．nose B．head C．face D．hand
A．behaved B．visited C．respected D．understood
A．new B．close C．terrible D．famous
A．special B．possible C．calm D．comfortable
The simplest way to say it is this: I believe in my mother. My belief began when I was just a kid, who 36 becoming a doctor.
My mother was a domestic（佣人）. Through her work, she observed that 37 people spent a lot more time reading than they 38 watching television. She announces that my brother and I 39 watch two to three pre-selected programs during the week. With our 40 time, we had to read two books each from the Detroit Public Library and 41 written book reports to her. She would mark them up with check marks and highlights. Years later we realized her marks were a 42 . My mother was illiterate（文盲）.
When I entered high school, I was a 43 student, but not for long. I began to like fancy clothes. I wanted to 44 other guys. I went from an A-student to a B-student to a C-student. One night my mother came home from her various jobs and I 45 about not having enough Italian knit shirts. She said, “Okay, I’ll give you all the money I 46 this week scrubbing floors and cleaning bathrooms, and you can buy the family food and pay the bills. With the money 47 , you can have all the Italian knit shirts you want.” I was very 48 with that arrangement but once I got through allocating（分配）money, there was 49 left. I realized my mother was a financial genius（金融天才）to be able to keep the roof over our heads and any kind of food on the table, let alone buy 50 . I really realized my desire wasn’t going to get me 51 . Success requires intellectual preparation. I went back to my 52 and became an A-student again and eventually I 53 my dream and I became a doctor.
My story is really my mother’s story—a woman with 54 formal education who used her position as a parent to change the lives of her children. There is no job 55 than parenting. This I believe.
A．thought of B．got used to C．dreamed of D．got tired of
A．honest B．hardworking C．successful D．reliable
A．spent B．wasted C．took D．did
A．could only B．couldn’t C．must not D．should often
A．weekend B．free C．evening D．play
A．read B．present C．teach D．explain
A．joke B．means C．tool D．trick
A．top B．normal C．poor D．slow
A．get rid of B．hang out with C．break away from D．keep in touch with
A．complained B．forgot C．worried D．argued
A．have B．cost C．need D．make
A．tired B．pleased C．disappointed D．bored
A．anything B．everything C．something D．nothing
A．clothes B．shirts C．shoes D．skirts
A．anymore B．somewhere C．anywhere D．everywhere
A．guys B．mother C．studies D．school
A．made B．realized C．changed D．remembered
A．little B．much C．low D．high
A．more interesting B．less interesting C．more important D．less portant
I can still remember the first day when I met my best friend． I hid behind my mother and she hid behind her grandmother, 36 to look at each other． But we soon lost the 37 and started playing with each other． In the 7th grade, I first lost touch with her． She was going through family problems and I deserted her to be with the “cooler people”. 38 of my new friends liked her as much as I did because they knew she had “problems”． However, every summer we would 39 sit at each other’s home and watch soap operas and talk about everything we liked．
It was last year when I noticed the problem． I guess I was just too busy in high school to realize she needed someone there for her． Well, she made a new “best friend” and 40 did I． Then I didn’t know why, but she started cutting herself．
She was diagnosed with clinical depression(抑郁症)． I was very 41_ at first, but with the late night calls, we still stayed in touch. I wanted to be there for her since her new best friend 42 deserted her. When people were calling her 43 , I knew I still 44 her like a sister．
Yesterday she came 45 me and said this,” I never knew what a best friend was 46 I found you were the only person that would stop me from cutting, the only person that ever made me feel better about myself and my 47 ． You don’t know this but I was trying to kill myself one night when you 48 me． I owe you so much, and you didn’t even know you were 49 me．” We both cried． And I guess a kind of lesson from my life so far is to never 50 your friends．
A．pleased B．excited C．scared D．disappointed
A．happiness B．kindness C．shyness D．sadness
A．All B．None C．No D．Every
A．hardly B．seldom C．just D．always
A．neither B．so C．too D．also
A．mad B．careless C．hopeful D．upset
A．luckily B．successfully C．actually D．calmly
A．selfish B．crazy C．brave D．lonely
A．believed in B．waited for C．cared about D．replied to
A．with B．after C．upon D．to
A．until B．when C．since D．if
A．mistakes B．parents C．friends D．problems
A．visited B．encouraged C．called D．prevented
A．helping B．reminding C．cheating D．praising
A．give up B．look back at C．drop in at D．look down on
Several years ago I studied in a university in the biggest city in our country. It’s very beautiful, I could read lots of books there and I made lots of friends there. But it’s hot in 11 . So I usually returned to my hometown when my 12 began. It is not big, but it’s cool and quiet. I could 13 in the daytime and have a good sleep at night.
One day I had some problems to solve. But I didn’t take the 14 home. My father told me Charlie, one of my 15 , had a good library. I went to his house at once. We didn’t see each other after I 16 my middle school. At first he didn’t 17 me. He looked me up and down. And then he called out, “Oh, dear! It’s you, Fred! I haven’t seen you for a long time!”
Of course we were 18 to meet each other again and talked a lot about our schoolmates and 19 . We also talked about the interesting things at that time. Later on he showed me around his 20 . It wasn’t big but there were a lot of nice books in it. And the dictionaries I 21 were in it too. At last I said, “Can you 22 some dictionaries to me, please?”
“I’m sorry I don’t lend any books to others,” said the young man.
“Are you afraid I’ll 23 them?”
“No, I’m not. I’m afraid you won’t 24 them to me. Look! All the books in my library are not 25 , but borrowed!”
A．spring B．summer C．autumn D．winter
A．birthday B．Saturday C．Sunday D．holiday
A．study B．play C．rest D．work
A．books B．notebooks C．dictionaries D．magazines
A．brothers B．sisters C．neighbors D．classmates
A．finished B．heard of C．looked at D．visited
A．see B．hear C．recognize D．call
A．angry B．happy C．worried D．sad
A．doctors B．teachers C．workers D．drivers
A．factory B．office C．library D．house
A．needed B．read C．wrote D．liked
A．pass B．send C．give D．lend
A．lose B．sell C．throw D．read
A．pay B．return C．send D．give
A．found B．given C．won D．bought
On the IraqSyria border，a pack of wild dogs circled American soldiers for food．The leader of the pack was a grayandwhite dog．The soldiers called him Nubs．Nubs was shaking and __36__ able to stand．Marine major Brian Dennis looked closer and saw that there was a knife wound __37__ his chest．
Dennis couldn’t stand seeing the dog __38__．He and his men immediately treated the wound，and gave Nubs medicine．Nubs__39__but was still in pain．The next day，the team had to__40__．Ten days later，Dennis’s unit was back，and so was Nubs．He was still___41__，but the men fed him and played with him．
Before long the unit once again__42__an outpost (前哨) 70 miles away．Nubs，slowly but determinedly，__43__them far into the trackless wasteland until the men lost__44__of him．Two days later，beyond Dennis’s__45__，he saw Nubs just outside the outpost．The dog had tracked him across 70 miles of frozen desert to__46__with the friend who had saved his life．From then on Nubs and the men slept in the same place，and ran around in the same ruins．
Until an order came down from above that they were not__47__to have pets. Dennis__48__to make sure the dog would continue to live the__49__life．So he quickly raised $4,000 from his family and friends to fly Nubs to__50__．
A month later，when Dennis and the dog were__51__in California，at first Nubs didn’t recognize the guy．__52__within minutes，the dog jumped into Dennis’s arms，jumping up again and again to__53__ his friend’s face．
A little__54__and concern in the middle of war will not save a violent world．But small stories，like the story of a soldier and a dog，hold a promise of a(n) __55__world．
A．mostly B．certainly C．hardly D．never
A．in B．on C．at D．behind
A．stand B．starve C．bleed D．suffer
A．pulled through B．fell asleep C．woke up D．fell down
A．leave B．rest C．pass D．remain
A．hungry B．tired C．dirty D．weak
A．took up B．took over C．left for D．returned from
A．watched B．followed C．accompanied D．barked
A．touch B．sight C．footprint D．smell
A．ability B．surprise C．imagination D．understanding
A．part B．fight C．meet D．break
A．asked B．suggested C．required D．allowed
A．decided B．agreed C．accepted D．proposed
A．moving B．good C．numb D．interesting
A．London B．America C．Iraq D．Syria
A．found B．interviewed C．linked D．reunited
A．So B．And C．But D．Though
A．lick B．touch C．bite D．clean
A．pity B．mercy C．care D．contribution
A．equal B．harmonious C．prosperous D．amazing
When you’re a preteen, a huge problem might be that you just have to have a new rock-rap CD, 1 your parents won’t give you the money for it. I thought life was so 2 when things like this happened-----until September 11, 2001.
I was in P.E. when the planes hit the World Trade Centre and the Pentagon. As soon as I got home and for weeks before, I saw the disaster 3 on TV. Seeing the innocent people running for their 4 as the debris(瓦砾) started coming down the fire and smoke rose out of the 5 brought tears to my eyes. I couldn’t help imagining what the people on the 6 and in the buildings were thinking and going through, not 7 what was going on. I admired the courage of the firefighters who rushed in and risked their own lives to 8 others. It tore my heart apart to watch the 9 looks on the faces of so many people who didn’t know if their loved ones were dead or alive while 10 in all the debris.
Then it 11 me: All my life I had thought mainly of myself. I had it easy in life and had been taking it all for granted.
A feeling of coldness 12 down my back, and I cried just thinking of the possibility that it could have easily 13 to my family. My mom or dad could have been killed like that, and I would never, ever see them again. I began to evaluate what a real 14 in life was.
This disaster 15 me that awful things can happen to anyone at any time. Now when my mom or dad or sister go somewhere, even if it’s just 16 the store, I try to remember to tell them that I love them because I know there is a 17 that I may never tell them that 18 .
Not getting a new CD is not going to 19 my life. I can live with those kinds of problems. But losing someone I love would 20 make my life miserable.
9/11 showed me just what I am.
A．or B．so C．but D．for
A．unfair B．uncomfortable C．unbelievable D．uncertain
A．happen B．occur C．strike D．unfold
A．lives B．families C．houses D．friends
A．curtains B．buildings C．gates D．bedrooms
A．seats B．planes C．corners D．streets
A．believing B．thinking C．caring D．knowing
A．join B．save C．meet D．calm
A．puzzled B．severe C．dirty D．desperate
A．hidden B．found C．trapped D．placed
A．hit B．surprised C．rewarded D．told
A．cooled B．dropped C．ran D．passed
A．happened B．compared C．related D．turned
A．relationship B．problem C．need D．fate
A．persuaded B．reminded C．taught D．informed
A．to B．in C．at D．on
A．story B．doubt C．chance D．plan
A．ever B．once C．enough D．again
A．end B．save C．spare D．break
A．rather B．truly C．probably D．frequently