Exhausted and unhappy, you still have to squeeze a smile to your friends, or teachers. That’s just life, you may think. But new research suggests that putting on a fake smile can worsen people’s mood and even lower work efficiency.
Lead researcher Brent Scott with other researchers studied a group of bus drivers for two weeks. They tried to find out what happened when the drivers were involved in “surface acting” or fake smiling, and the opposite, “deep acting” which means people put on real smiles by recalling pleasant memories or thinking about their current situation more positively.
The results showed that on days when drivers were forced to smile, they felt depressed and didn’t want to work. On days when they smiled due to positive thoughts, their mood improved a lot as well as their work efficiency.
The research goes against the popular belief among companies that employees should be cheerful to customers at all times. They include employees of shops, banks, call center workers and others who have face-to-face contact with members of the public. “Smiling for the sake of(为了) smiling can lead to emotional exhaustion and coldness, and that’s bad for the organization,” Scott told the Daily Mail.
The study also showed that women were harmed more by fake smiling than men. Their mood and work performance both worsened more. But they were helped more by deep acting — their mood became better and they worked more efficiently.
However, while deep acting seemed to improve mood in the short term, Scott says it’s not a long-term solution for unhappiness.
“There have been some suggestions that if you do this over a long period that you start to feel inauthentic(不真实的),” Scott said. “You may be trying to cultivate positive emotions, but at the end of the day you may not feel like yourself anymore.”Brent Scott and others’ experiments on bus drivers suggest that ______.
| A．depression among bus drivers is common |
| B．thinking in a positive way helps with work efficiency |
| C．bus drivers with pleasant memories tend to be less efficient |
| D．the bus drivers’ work efficiency is determined by their mood |
According to the article, which of the following statements about “fake smiling” is TRUE?
| A．It is good for the business but bad for the employees. |
| B．It doesn’t work on people who are emotionally expressive. |
| C．It is a widely accepted cultural practice in the US. |
| D．It causes more harm to women than men. |
We can conclude from the article that the researchers think that ______.
| A．people should be true to their feelings |
| B．smiling helps to put people in a good mood and become more efficient |
| C．it is unnecessary to cultivate positive emotions |
| D．deep acting can improve mood in the long run |
The article is mainly about ______.
| A．the importance of smiling during face-to-face contact |
| B．a new study on fake smiling and its influence on people |
| C．suggestions on improving work efficiency |
| D．how to cheer up when you are exhausted |
General Airport Tips
Plan to get to the airport at least an hour early, or two during holidays and other busy times; this will reduce the stress of the flight．If all goes well, you will have time to relax, shop for last-minute items, or have a meal before the flight．
Flight Delays
Find out why your flight is delayed．Call the free call numbers．Find out if other airlines are experiencing similar delays．If you believe the delay is due to something other than weather or air traffic problems, then mention your suspicion （怀疑） and ask the airline agent to book you on the next available flight, either on the same air-line or a competing one．This is called "Rule 240", and all airlines are required to do it．Use the lingo （行话）; ask, "Can you 240 me?" when speaking with an agent．They will know what you mean．
Flight Cancellations（取消）
If your flight is canceled, then make a reservation on the next flight to your destination．Usually, air-line officials will try to book everyone on their next flight out．Often they will put you on a competitor's next flight only if you request it．
Getting bumped（不能登机）
To avoid getting bumped, you must be at the loading gate at least 10 minutes ahead of scheduled departure for a U.S. Flight, 20 minutes to /from Bahamas, Canada, and Mexico and 30 to/ from all other international points．You must be at the loading gate, not the airport entrance．By arriving at the airport earlier, one can _______．
| A．get on the airplane immediately |
| B．reduce the pressure of the flight |
| C．have a good rest in the airplane |
| D．buy what he wants in the airport |
If a person calls "Rule 240", he wants to _______．
| A．make sure the time for the next plane |
| B．get a ticket for the next flight |
| C．know if other flights are also delayed |
| D．ask about the cause of the plane delay |
People heading for Germany must be at the loading gate at least__________．
| A．40 minutes ahead of time |
| B．20 minutes ahead of time |
| C．30 minutes ahead of time |
| D．10 minutes ahead of time |
The purpose in writing this text is to________．
| A．show us how to get on a plane |
| B．tell us what to do before and after a flight |
| C．put forward suggestions for a flight |
| D．give us advice on dealing with airlines |
In Canada and the United States, there is a new group of children called “satellite kids”, who live in one place but whose parents live in another place.
Asians are immigrating (移民) to Canada and the United States in larger numbers than ever before. Most Asians immigrate because they believe that they can give their children a better education in the West. In Asia, especially in China, Japan, and Korea, it is difficult to go to university. Students must first pass the strict national examination. However, in Canada and the United States, it is easy to go to university, and anyone who wants to go can go. As a result, Asian parents decide to leave their countries so that their children can go to university.
The problem is that when Asians arrive, they discover that finding a job and making money are more difficult in the West than in the East. Also, they find that they are very lonely, and that they miss their homes. For these two reasons, most Asian parents decide to go back to work while their children study in the West. Therefore, these children become “satellite kids”, and most of their parents do not know how sad it is to be a “satellite kid”.
Only until now are Canadians and Americans discovering the “satellite kid” problem. Because these children do not speak English and because their parents are not there to take care of them, they are often absent from school. To be a “satellite kid” means to grow up in a country where you know you are different and where you cannot make friends because you do not speak English well. Also, it means to grow up lonely, because your parents are elsewhere. What these “satellite kids” will probably say to their parents is that it’s better to have parents around than to have a university educationSome Asian parents send their kids abroad because ________
| A．they hope their children may easily find a job there |
| B．all foreign universities are better than the ones in their own countries |
| C．the kids may not be accepted by universities in their own countries |
| D．the kids want to improve their English and make foreign friends |
“Satellite kids” refer to Asian kids ________
| A．without parents | B．speaking no English |
| C．with university education | D．living abroad alone |
What is the main idea of the passage?
| A．Parents want better education for their kids |
| B．Parents feel lonely and miss their families |
| C．Kids in foreign countries alone are badly in need of care from family |
| D．Canadians and Americans begin to notice the “satellite kids” problem |
Give people a chance before you judge them because you really never know what’s going on beneath the surface. I am always reminded that judging a person by what others say or my first impression is usually wrong.
It’s so easy to make assumptions (臆想)and expectations about someone, just to find out they were completely false. The shy girl turns out to be one of the funniest girls I’ve ever met; the mean girl is actually very sensitive and loving; the cocky guy is unsure of himself, etc.
I hope there is a world where we stop judging a person by what they wear, their hairstyle, their job, their car; we simply love and accept them for who they are. Someone may have untidy hair because they over slept, or their clothes don’t match because their house burned down and lost everything. All I’m saying is, “can we focus more on what’s going on inside a person rather than the outside?”
There are so many people who seem like everything is just fine on the outside, but the inside is angry or hurting. They don’t know how to just be themselves or they’re afraid to because they may be seen as the “crazy” or “strange” persons.
I truly believe everything begins with ourselves. Before we can really stop judging others by the outside, we must stop judging ourselves. We must know how to treat ourselves first. Let’s stop getting in our own way and accept ourselves and others as we are.The underlined word “cocky” in Paragraph 2 probably means______.
| A．lovely | B．clever | C．proud | D．stupid |
When we judge a person, we should pay more attention to _______.
| A．what he wears | B．what he does or has |
| C．our first feelings and thoughts | D．what’s going on inside him |
What’s the best title of the passage?
| A．Don’t judge a book by its cover | B．Judge a person by his outside. |
| C．Learn to just be yourselves. | D．Accept what you are. |
Andy rode slowly on his way to school, day-dreaming about the fishing trip that his father had promised him. He was so busy dreaming about all the fish he would catch that he was unaware of everything else around him.
He rode along until a strange sound drew him to the present. He came to a stop and looked curiously up to the sky. What he saw shocked and terrified him. A huge swarm of bees filled the sky like a black cloud and the buzzing mass seemed to be heading angrily towards him.
With no time to waste, Andy sped off in the opposite direction, riding furiously—but without knowing how to escape the swarm. As the bees came closer, his panic increased. Andy knew that he was sensitive to bee stings(蜇). The last sting had landed him in hospital—and that was only one bee sting! Suddenly, his father’s words came to him. “When you are in a tight situation, don’t panic. Use your brain and think your way out of it.”
On a nearby hill, he could see smoke waving slowly skywards from the chimney of the Nelson family home. “Bees don’t like smoke,” he thought. “They couldn’t get into the house.” But Andy knew he could not reach the house in time. He estimated that the bees would catch up with him soon.
Suddenly, out of the corner of his eyes, he spotted a small dam used by Mr. Nelson. Off his bike and into the cool water he dived, disappearing below the surface and away from the savage insects. After holding his breath for as long as he could, Andy came up for air and noticed the bees had gone. Dragging himself out of the dam, he struggled up the hilly slope and rang the doorbell. Mrs. Nelson took him inside and rang his mother.Why did Andy fail to notice the swarm of bees earlier?
| A．He was riding to school. |
| B．He was listening to a strange sound. |
| C．He was going fishing with his father. |
| D．He was lost in the thought of the fishing trip. |
Which of the following is NOT mentioned about the swarm of bees in the passage?
| A．They crowded like a black cloud. |
| B．They shocked and terrified Andy. |
| C．They tried to attack Andy in a mass. |
| D．They made Andy stay in hospital for two days. |
How did Andy avoid the bees in the end?
| A．He asked Mr. Nelson for help. |
| B．He hid himself under the water. |
| C．He rushed into the Nelson house. |
| D．He rode off in the opposite direction. |
Which of the following can best describe Andy’s escape from the bees?
| A．No pains, no gains. |
| B．Once bitten, twice shy. |
| C．Where there is a will, there is a way. |
| D．In time of danger, one’s mind works fast. |
Way of Life for Students
The Internet is way of life for US college students, with research showing them to be one of the most connected groups.
A recent study by Harris Interactive and 360 Youth found that 93 percent of American college students visit the Internet, and this market is expected to grow from 15.2 million in 2003 to 16.4 million in 2007. That is slow but could be the result of the already high number of college Internet users.
About 88 percent of American college students own a computer, and more than half have broadband(宽带)connections. Furthermore, 67 percent own cell phones and 36 percent use their mobile devices to visit the Internet. Study findings are that 42 percent go online mainly to communicate socially, and 72 percent of college students check emails at least once a day, with 66 percent using at least two email addresses.
The most popular online social activity is forwarding messages to friends or family, with 37 percent of college students saying they do so. The study also looked beyond the Internet surfing(冲浪)habits and into the buying habits of this group, and found them responsible for more than US $ 210 billion in sales last year alone.
College students have learned how to spend their money, with 93 percent saying low prices were important when shopping.
The study also showed that 65 percent make loan(贷款)payments; 41 percent of freshmen have a credit card; and 79 percent of seniors have a credit card. A significant number of charges on these credit cards are likely to be for entertainment and leisure expenses.College students in the US, as this passage shows,______.
| A．waste much time visiting the Internet |
| B．lead an exciting life by using the Internet |
| C．don’t have to learn their lessons in their classrooms |
| D．spend too much time, in the opinion of the writer, visiting the Internet |
To communicate with friends, nearly half of the college students use________.
| A．letters | B．telephones |
| C．text messages on mobile phones | D．emails |