A： Excuse me， sir？ Where is the nearest bookstore？
B： Sorry， I don't know． You may go and ask the woman over there．
A：（1） ．
（The man goes to the woman．）
A： Excuse me，（2） ？
C： No． There isn't a bookstore near here， but there is one near the Bank of China．
A：How far is it？
C： It's about two kilometers away．
A：（3） ？
C： You'd better take a bus．
A：（4） ？
C： The No.9 bus or the No.12 bus．
A： Thank you．
C：（5） ．
I'm really ______（抱歉）to have kept you waiting so long．
We call people from countries like France， Russia and England ______ （Europe）．
Oh， my god! I ______（complete） forgot that it was your birthday yesterday．
The old man lives on the______（one） floor．
May I use your dictionary， please？ I left______（my ） at home．