阅读下面短文，根据所读内容在表格中的空白处填入恰当的单词。注意：每个空格只填一个单词。
When difficult people exptures themeelves orally, they generally want at least two things:they've been heard and they've been understood.As a good communicator should be a good listener, five steps are advocated toward good listening.
The first step is cooperating(合作).How does a difficult person know that you're listening and understanding?In fact, it's through the way you look and sound while he is talking. You may help him to fully express his thoughts and feelings. You do this by nodding your head in agreement, making cartain sounds of understandiey.
When the peron begings to repeat what's been said, is's a two:turning that you repeat some words he is using, sending a clear signal the you've listening carefully and that you think what he is saying is important.
Having heard what he has to say, the next sterp is clarifying.At this point, you start to gather information about whoat is being communicated. Ask same open-ended questions, which will allow you to figure out what intention he is hoping to satisfy.
The fourth step is to summarize(概括)what you've heard.This allows you to make sure that both you and the difficult peson the same page. When you do this, two things happen First, if you've twisses shinething, he can fill in the (细节).Second you've shown that you're making an effort to understand cometely. This increases possibility of gaining cooperation from him.
Having listened carefully, you've now arrived at the point of confirmning with the person that he feels satisfied that this thoughts have been fully voiced. Ask if he feels understood.
Then emough sincere listening, questioning, and remembering are brought together, understanding is usually achieved and a difficult person hecomes less difficult and more cooperative.
| Topic |
1to understand |
| Reason |
Difficult people hope they have bem heard and2when they express theselves. |
| 3 | ◆4in agreement and make some sounds of understanding while a difficult person is speaking. ◆Repeat some5that you have heard. ◆Collect information about the person's expressions and find his6. ◆Give a7of what the person has said. ◆Confirm that the person gains8from speaking his thoughts. |
| Dlult |
A difficult person will be9to cooperate with if understanding is achieved. |
| Comment |
You may unlock the doors to difficult people's10after you listen and understand |
第二节语法填空(共10小题；每小题l 5分．满分l5分)
阅读下面短文，按照句子结构的语法性和上下文连贯的要求，在空格处填入一个适当的词或使用括号中词语的正确形式填空，并将答案填写在答题卡标号为16—25的相应位置上。
Once upon a time there was a rich merchant 16 __ _____ had four wives. He loved the 4th wife the most. He took great care of her and gave her nothing 17___ _______ the best. He also loved the 3rd wife very much. He was very 18__ (pride) of her and always wanted to show off her to his friends. He also loved his 2nd wife. She is __ 19 ___________very considerate person, always patient and in fact is the merchant’s close friend. __20__________ the merchant faced some problems, he always turned to his 2nd wife and __21____________ would always help him out and tide(帮助渡过) him 22__________ difficult times. Now, the merchant’s 1st wife is a very loyal partner and has made great 23___________ (contribute) in maintaining his wealth and business as well as 24____________ (take) care of the household. _ 25 ________, the merchant did not love the first wife and although she loved him deeply, he hardly took notice of her.
第二节语法填空(共10小题；每小题l 5分．满分l5分)
阅读下面短文，按照句子结构的语法性和上下文连贯的要求，在空格处填入一个适当的词或使用括号中词语的正确形式填空，并将答案填写在答题卡标号为16—25的相应位置上。 In order to know a foreign language thoroughly, four things are necessary. Firstly, we must understand the language when we hear 16. spoken. Secondly, we must be able to speak it ourselves correctly with confidence and without hesitation. 17. , we must be able to read the language, and fourthly, we must be able to write it. We must be able to make sentences that are grammatically correct.
There is no easy way to success 18. language learning. 19. good memory is a great help, but it is not enough only 20. (memorize) rules from a grammar book. It is not much use learning by heart long lists of words and 21. meanings, studying the dictionary and so on. We must learn by using the language. 22 . we are satisfied with only a few rules we have memorized, we are not really learning the language. “Learn through use” is a good piece of 23. (advise) for those 24. are studying a new language. Practice is important. We must practise speaking and 25. (write) the language whenever we can.
第二节语法填空(共10小题；每小题l 5分．满分l5分)
阅读下面短文，按照句子结构的语法性和上下文连贯的要求，在空格处填入一个适当的词或使用括号中词语的正确形式填空，并将答案填写在答题卡标号为16—25的相应位置上。
Ms. Mary was over eighty, but she still drove her old car like half her age. She loved driving very fast, and boasted of the fact 16. she had never, in her thirty-five years of driving, been punished 17. a driving mistake.
Then one day, she nearly lost her record. A police car followed her, and the policemen in it saw her pass a red light without 18. (stop).
When Ms. Mary came before the judge, he looked at her severely and said that she was too old to drive a car, and that the reason 19. she had not stopped at red light was most probably that her eyes had become weak 20 old age, so that she had simply not seen it.
When the judge had finished 21. he was saying, Ms. Mary opened the big handbag she was carrying and took out her sewing. Without saying a word, she 22. (choose) a needle with a very small eye, and threaded it at the first time.
When she had 23 (success) done this, she took the thread out of the needle again and handed both the needle and thread to the judge, saying, “Now it is your turn. I suppose you can drive a car well, and you have no doubts 24. your eyesight.”
The judge took the needle and tried to thread it. After half a dozen times, he had still not succeeded. The case against Ms. Mary 25. (dismiss), and her record remained unbroken.
What is time? Is it a thing to be saved or spent or wasted, like money? Or is it something we have no control over, like the weather? Is it the same all over the world? That’s an easy question, you say. Wherever you go, a minute is 60 seconds, an hour is 60 minutes, a day is 24 hours, and so forth. Well, maybe. But in America, time is more than that. Americans see time as a valuable resource. Maybe that’s why they are fond of the expression, “Time is money.”
Because Americans believe time is a limited resource, they try to keep and manage it. People in the US often attend conferences or read books on time management. It seems they all want to organize their time better. Professionals carry around pocket planners(计划书) — some in electronic form — to keep track of appointments and deadlines. People do all they can to press more life out of their time.
To Americans, punctuality is a way of showing respect for other people’s time. Being more than 10 minutes late to an appointment usually calls for an apology, and maybe an explanation. People who are running late often call ahead to let others know of the delay. Of course, the less formal the situation, the less important it is to be exactly on time. At informal get-togethers, for example, people often arrive as much as 30 minutes past the appointed time. But they usually don’t try that at work.
American lifestyles show how much people respect the time of others. When people plan an event, they often set time days or weeks in advance. Once the time is fixed, it takes almost an emergency to change it. If people want to come to your house for a friendly visit, they will usually call first to make sure it is convenient. Only very close friends will just “drop by” unannounced. Also, people hesitate to call others late at night for fear they might be in bed. The time may vary, but most folks think twice about calling after 10:00 pm.
Even Americans would admit that no one can master time. Time, like money, slips all too easily through our finger. And time, like the weather, is very hard to predict. However, time is one of life’s most precious gifts.The main idea of the passage is _______.
| A．time is money | B．different attitude toward time in the world |
| C．how to save time | D．how Americans treat time |
In the fourth paragraph, the writer mainly tells us that _________.
| A．Americans respect others’ time in daily life |
| B．Americans seldom call after 10:00 |
| C．Americans inform before paying a visit to their friends |
| D．when planning an event, Americans usually fix time ahead of time |
The underlined phrase “think twice” (in Paragraph 4) probably means “_______ “.
| A．think for a second time | B．be careful |
| C．be afraid | D．pay attention |
It can be inferred from the passage that ________.
| A．Americans like time better than anything else |
| B．generally speaking, Americans respect their time |
| C．on the whole, Americans treasure their time |
| D．Americans consider their time is difficult to master and predict |
Many Americans are turning to Japan, they think, a country of high academic achievement and economic success, for possible answers. However, the answers provided by Japanese preschools are not the ones Americans expected to find. In most Japanese preschools, surprisingly little emphasis is put on academic instruction. In one survey, 300 Japanese and 210 American preschool teachers, child development specialists, and parents were asked about various aspects of early childhood education. Only 2 percent of the Japanese respondents (答问卷者) listed “to give children a good start academically” as one of their top three reasons for a society to have preschools. In contrast, over half the American respondents chose this as one of their top three choices. To prepare children for successful careers in first grade and beyond, Japanese preschools do not teach reading, writing, and mathematics, but rather skills such as determination, concentration, and the ability to work as a member of a group. The huge majority of young Japanese children are taught to read at home by their parents.
Like in America, there is diversity (多样性) in Japanese early childhood education. Some Japanese kindergartens have specific aims, such as early musical training or potential development. In large cities, some kindergartens are attached to universities that have elementary and secondary schools. Some Japanese parents believe that if their young children attend a university-based program, it will increase the children’s chances of eventually being admitted to top-rated（一流的） schools and universities. Several more progressive programs have introduced free play as a way out for the heavy intellectualizing (智能化) in some Japanese kindergartens.We learn from the first paragraph that many Americans believe .
| A．Japanese parents are more involved in preschool education than American parents |
| B．Japan’s economic success is a result of its scientific achievements |
| C．Japanese preschool education emphasizes academic instruction |
| D．Japan’s higher education is superior to theirs |
In Japan’s preschool education, the focus is on .
| A．preparing children academically | B．developing children’s artistic interests |
| C．developing children’s potential | D．shaping children’s character |
Why do some Japanese parents send their children to university-based kindergartens?
| A．They can do better in their future studies. |
| B．They can make more group experience grow there. |
| C．They can be self-centered when they grow up. |
| D．They can have better chances of getting a first-rate education. |
Free play has been introduced in some Japanese kindergartens in order to .
| A．broaden children’s knowledge | B．train children’s creativity |
| C．lighten children’s study load | D．enrich children’s experience |