American cities are similar to other cities around the world — American
cities are changing, just as American society is changing. After World War Two, the population of most large American cities decreased; however, the population in many Sun Belt cities increase. Los Angeles and Houston are cities where population shifts (转移) to and from the city reflect the changing values of American society. In the late 1940s and early 1950s, city residents became wealthier. They moved out of their apartments in the city to buy their own homes. They bought houses in the suburbs.
Now things are changing. The children of the people who left the cities in the 1950s are now adults. Many, unlike their parents, want to live in the cities. They continue to move to Sun Belt cities and older ones of the Northeast and Midwest. Many young professionals are moving back into the city. They prefer the city to the suburbs because their jobs are there, or they just enjoy the excitement and possibilities that the city offers.
This population shifting is bringing problems as well as benefits. Countless poor people must leave their apartments in the city because the owners want to sell the buildings or make apartments for sale instead of for rent. In the 1950s, many poor people did not have enough money to move to the suburbs; now many of these same people do not have enough money to stay in the cities.
Only a few years ago, people thought that the older American cities were dying. Some city residents now see a bright, new future. Others see only problems and conflicts. One thing is sure: many dying cities are alive again.What does the author think of cities all over the world?
| A．They are alive. | B．They are hopeless. | C．They are similar. | D．They are different. |
Why did American city residents want to live in the suburbs after World War Two? Because ______.
| A．older American cities were disappearing | B．they got richer and needed more space. |
| C．cities only provided them with apartments | D．they could hardly afford to live in the city. |
According to the 3rd paragraph, a great many poor people in American cities .
| A．are faced with housing problems | B．are forced to move to the suburbs |
| C．want to sell their buildings | D．need more money for daily expenses |
We can conclude from the text that .
| A．American cities are changing for the worse |
| B．people have different views on American cities |
| C．many people are now moving from American cities |
| D．the population is decreasing in older American cities |
The writer Margaret Mitchell is best known for writing Gone with the WinD.first published in 1936. Her book and the movie based on it tell a story of love and survival during the American Civil War. Visitors to the Margaret Mitchell House in AtlantA. GeorgiA.can go where she lived when she started composing the story and learn more about her life
Our first stop at the Margaret Mitchell House is an exhibit area telling about the writer's life. She was born in Atlanta in 1900. She started writing stories when she～a child. She started working as a reporter for the Atlanta Journal newspaper in 1922. One photograph of Ms Mitchell, called Peggy, shows her talking to a group of young college boys. She was only about one and a half meters tall. The young～tower over her, but she seems very happy and sure of herself. The tour guide explains; "Now in this picture Peggy is interviewing some boys from Georgia Tech, asking them such questions as‘Would you really marry a woman who works?’And today it'd be‘Would you marry one who doesn't?”
The Margaret Mitchell House is a building that once contained several apartments. Now we enter the first floor apartment where Ms Mitchell lived with her husbanD. John Marsh.They trade fun of the small apartment by calling it "The Dump"．
Around 1926，Margaret Mitchell had stopped working”a reporter and was at home healing after an injury. Her husband brought her books to read from the library. She read so many books that he bought her a typewriter and said it～time for her to write her own book. Our guide says Gone with the Wind became a huge success. Margaret Mitchell received the Pulitzer Prize for the book. In 1939 the film version was released It won ten Academy Awards, including Best Picture.The book Gone with the Wind was＿＿＿．
| A．first published in a newspaper | B．awarded ten Academy Awards |
| C．written in "The Dump" | D．adapted from a movie |
The underlined phrase "tower over" in Paragraph 2 is closest in meaning to“＿＿＿”．
| A．be very pleased with | B．show great respect for |
| C．be much taller than | D．show little interest in |
Why did Ms Mitchell stop working as a reporter according to the passage?
| A．Because she was rich enough. |
| B．Because she was injured then. |
| C．Because her husband didn't like it |
| D．Because she wanted to write books. |
Which is the best title for the passage?
| A．A Trip to Know Margaret Mitchell |
| B．Gone with the Wind：A Huge Success |
| C．An Introduction of the Margaret Mitchell House |
| D．Margaret Mitchell：A Great Female Writer |
BEIJING (AP) — Sandstorms whipping across China shrouded(遮蔽) cities in an unhealthy cloud of sand Monday, with winds carrying the pollution outside the mainland as far as Hong Kong and Taiwan.
It was the latest sign of the effects of desertification: Overgrazing, deforestation, urban sprawl(无计划地扩展) and drought have expanded deserts in the country's north and west. The shifting sands have gradually moved onto populated areas and worsened sandstorms that strike cities, particularly in the spring.
Winds blowing from the northwest have been sweeping sand across the country since Saturday, affecting Xinjiang in the far west all the way to Beijing in the country's east. The sand and dust were carried to parts of southern China and even to cities in Taiwan, 1600 miles (2600 kilometers) away from Inner Mongolia where much of the pollution originated.
The sandstorm in Taiwan, an island 100 miles (160 kilometers) away from the mainland, forced people to cover their faces to avoid breathing in the grit(砂砾) that can cause chest discomfort and respiratory problems even in healthy people. Drivers complained their cars were covered in a layer of black soot in just 10 minutes.
In Hong Kong, environmental protection officials said pollution levels were climbing as the sandstorm moved south. Twenty elderly people sought medical assistance for shortness of breath, Hong Kong's radio RTHK reported.
The latest sandstorm was expected to hit South Korea on Tuesday, said Kim Seung-bum of the Korea Meteorological Administration. The sandstorm that raked(掠过) across China over the weekend caused the worst "yellow dust" haze in South Korea since 2005, and authorities issued a rare nationwide dust advisory.
Grit from Chinese sandstorms has been found to travel as far as the western United States.
China's Central Meteorological Station urged people to close doors and windows, and cover their faces with masks or scarves when going outside. Sensitive electronic and mechanical equipment should be sealed off, the station said in a warning posted Monday on its Web site.
State television's noon newscast showed the tourist city of Hangzhou on the eastern coast, where graceful bridges and waterside pagodas were hidden in a mix of sand and other pollution. In Beijing, residents and tourists with faces covered scurried along sidewalks to minimize exposure to the pollution.
A massive sandstorm hit Beijing in 2006, when winds dumped about 300,000 tons of sand on the capital.We can learn from the text that .
| A．the sandstorms were purposely made by China. |
| B．the writer thinks that China government should be responsible for the pollution. |
| C．the sandstorms badly affected the air in US. |
| D．China's Central Meteorological Station will be closed. |
The passage tells us that the sandstorms mainly came from .
| A．Xinjiang | B．Hangzhou | C．Beijing | D．Inner Mongolia |
The underlined word, “respiratory” (in Para.4) means .
| A．breathing | B．digesting | C．hearing | D．walking |
Which of the following statements is NOT true?
| A．South Korea seldom issues nationwide dust advisories. |
| B．Taiwan is 1,600 miles from Beijing. |
| C．Sandstorms have hit Beijing more than once. |
| D．In Hong Kong some old people need help for shortness of breath caused by sandstorms. |
High-quality customer service is preached（宣扬）by many, but actually keeping customers happy is easier said than done.
Shoppers seldom complain to the manager or owner of a retail store（零售店）, but instead will warn their friends, relatives, co-workers, strangers and anyone who will listen. Store managers are often the last to hear complaints. “Storytelling hurts retailers(零售商) and entertains consumers,” said Paula Courtney, President of the Verde group. “The store loses the customer, but the shopper must also find a replacement.”
The most common complaints include filled parking lots, cluttered（塞满了的）shelves, overloaded racks, out-of-stock items, long check-out lines, and rude sales people.
During peak shopping hours, some retailers solved the parking problems by getting moonlighting(业余兼职的) local police to work as parking attendants to direct customers to empty parking spaces. Retailers can relieve the headaches by redesigning store display, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions. Most importantly, sales people should be skillful and polite with angry customers.
“Retailers who’re enthusiastic and friendly are more likely to smooth over issues than those who aren't so friendly.” said Professor Stephen Hoch. “Maybe something as a greeter at the store entrance would help.”
Customers can also improve future shopping experiences by filling complaints to the retailer, instead of complaining to the rest of the world. Retailers are hard-pressed to improve when they have no idea what is wrong.Why are store managers often the last to hear complaints?
| A．Most shoppers won’t complain even if they have had unhappy experiences. |
| B．It is difficult for customers to have easy access to store mangers. |
| C．Few customers believe the service will be improved after their complaints. |
| D．Shoppers would rather tell their unhappy experiences to people around them. |
What does Paula Courtney imply by saying the underlined sentence in paragraph 2?
| A．The same products can be bought in other retail stores. |
| B．It is not likely the shopper can find the same products in other stores. |
| C．New customers are sure to replace old ones. |
| D．Not complaining to the manager causes the shopper some trouble too. |
What contributes most to smoothing over issues with customers?
| A．Hiring of efficient employees. |
| B．Manners of the salespeople. |
| C．Huge supply of goods for sale. |
| D．Design of the store display. |
To achieve better shopping experiences, customers are advised to ______.
| A．voice their dissatisfaction to store managers directly |
| B．settle their disagreements with stores in a friendly way |
| C．put pressure on stores to improve their service |
| D．shop around and make comparisons between stores |
Nobody Benefits
NEW YORK—America has been experiencing the longest economic increase in its history．Incomes have risen, unemployment has fallen, and cities such as New York are bursting with new office buildings．
But just a short walk from Manhattan's skyscrapers, George Brown sits on the side-walk, cooking a lunch of rice and bits of fish over a can of cooking fuel．
Brown is homeless — one of the 2.3 million people in the US who end up on the street．
During the day, Brown collects aluminium cans and sells them for five cents a piece．At night, he sleeps on the street．
"I have been on the street about eight or nine years, something like that," said the 62-year-old former construction worker．
Brown admits he's had problems with alcohol and has smoked cocaine．But he said he still wants a more stable housing arrangement．He could afford it just with the money he earns by collecting cans and small pieces of metal, if only truly low-income housing were available．
However, he sees no hope of finding affordable housing in New York．
With the strong economy and unemployment down, beautiful housing is being built to meet demand．
A US report shows rents in New York city rose more than 27 percent between 1984 and 1999, from US $549 to US $700 a month．
One of the side effects of the strong economy is that rents have been going up．
The majority of people who experience homelessness really just need some affordable housing help．
But few housing companies have been built for the poor．Many small apartments in the city now rent for US $1,500 a month or more．
Brown, the homeless New Yorker, said he has a daughter who lives in the city but he rarely sees her．She is angry about his drinking and won't allow it in her house．
Smiling, he said he also has seven grandchildren whom he'd like to see more often．
"All I've got to do is clean up my act," he said．What kind of life does George Brown lead?
| A．Homeless and dangerous |
| B．Homeless and childish |
| C．Homeless and miserable （痛苦的） |
| D．Homeless and sleepless |
From George Brown's life we can find that ______.
| A．old Americans lead a hard life |
| B．old Americans want to live alone |
| C．American cities are crowded with poor people |
| D．bad habits play a role in some poor people's Life |
It can be inferred from this passage that ______.
| A．America is short of housing companies |
| B．the poor can't benefit from the increasing economy |
| C．poor people in America will become rich |
| D．housing companies will build more houses for the poor |
If this passage comes from a paper, on which page would it be?
| A．Society． | B．Science． | C．Economy． | D．Business |
It is common and usual to see people freak out when they face challenges in their life. We all pass in different life problems and challenges. No one is free of life problems. Only a dead man faces no problem. As long as you are alive, challenges are everywhere.
How do you face problems and challenges in your life? Problems and challenges are the building blocks of your personality. They make you who you are. Besides, whether what happened in your life builds or destructs you depends on how you look at it. If you take your problems as troubles, they will be troubles and may cause destruction. If you take them as constructive tools, you are going to be built up on them.
Problems are everywhere. No one can avoid them. And they are good too. They open up a different look and opportunity if you are willing to see. When you face troubles, do not frustrate or freak out. Just cool yourself to think in a different direction. Think in a positive way. Every problem has its own good as well as bad sides. Focus on the good one. Look at the bright side.
Besides, there is always a good person, perhaps your mom or dad, or one of your friends, right beside you who can turn everything into your best if you are willing to turn to them. No matter what happens, they will be there to help you. Trust them and they will never let you down. All you need to know is that you are loved wherever you are. What’s the meaning of the underlined phrase “freak out” in Paragraph 1?
| A．feel shy. | B．feel upset. | C．keep up. | D．stay calm. |
In Paragraph 2, the writer implies that ______.
| A．problems cause troubles |
| B．challenges can be avoided |
| C．attitude is everything |
| D．personalities are built on failures |
According to the last paragraph, when we're in trouble, we ______.
| A．can only depend on our parents | B．are not confident |
| C．should only believe ourselves | D．are not alone |
What’s the writer’s purpose to write the passage?
| A．To explain. | B．To compare. |
| C．To prove. | D．To encourage. |