请仔细阅读下列文章，并根据所读内容在文章后的表格中的空格内填入一个最恰当的单词。
注意：请将答案写在答题卡上相应题号的横线上，每空只填一个单词。
When difficult people expresses themselves orally, they generally want at least two things: they’ve been heard and they’ve been understood. As a good communicator should be a good listener, five steps are advocated toward good listening.
The first step is cooperating. How does a difficult person know that you’re listening and understanding? In fact, it’s through the way you look and sound while he is talking. You may help him to fully express his thoughts and feelings. You do this by nodding your head in agreement, making certain sounds of understanding.
When the person begins to repeat what’s been said, it’s a signal of step two: turning back. It means that you repeat back some words he is using, sending a clear signal that you’ve listening carefully and that you think what he is saying is important.
Having heard what he has to say, the next step is clarifying. At this point, you start to gather information about what is being communicated. Ask same open-ended questions, which will allow you to figure out what intention he is hoping to satisfy.
The fourth step is to summarize what you’ve heard. This allows you to make sure that both you and the difficult person the same page. When you do this, two things happen. First, if you’ve missed something, he can fill in the details. Second you’ve shown that you’re making an effort to understand completely. This increases possibility of gaining cooperation from him.
Having listened carefully, you’ve now arrived at the point of confirming with the person that he feels satisfied that his thoughts have been fully voiced. Ask if he feels understood.
Then enough sincere listening, questioning, and remembering are brought together, understanding is usually achieved and a difficult person becomes less difficult and more cooperative.
| Listen to understand |
|
| Reason |
Difficult people hope they have been heard and |
| ◆ ◆Repeat some ◆Collect information about the person’s expressions and find his ◆Give a ◆Confirm that the person gains |
|
| Result |
A difficult person will be |
| You may unlock the doors to difficult people’s minds after you listen and understand. |
根据对话内容，从对话后的选项中选出能填入空白处的最佳选项，并在答题卡上将该项涂黑。选项中有两项为多余选项。[来
—What can I do for you, sir?
—I bought this mobile last Saturday here in your shop.
—What’s the matter with it?
—
—How long does it last?
—It can last only one day! Then, I’ll have to recharge it. Sometimes it just turns off by itself.
—It doesn’t seem to matter much.
—I’d like you to return the money.
—We can repair the mobile for you.
—No, I hope you can change it for a new one of the same model at least.
—All right.
| A．I’m sorry, but we can’t. |
| B．But it doesn’t work well. |
| C．Is there anything wrong? |
| D．So what do you want us to do? |
E. The battery doesn’t last long.
F. We can change it for another one.
G. All right, don’t worry.
Teaching kids to fish sometimes puzzles us parents. Now I’d like to give you a few tips.
First of all, start them young.
Get them in a boat, or on a pier(码头), or on the bank at as young an age as you possibly can. Obviously this means being extremely conscious about their safety. Whatever you do, DON’T plan on any fishing yourself. If fishing is going to happen, the fishing will be done by the kids with your help! This lets you pay attention to them and not ignore them while you fish.
Next, make sure you plan the first trips to someplace where you can actually catch a lot of fish. At this point, it doesn’t matter what kind or how big, just make sure they can catch some. A small child’s patience is very short, and waiting 30 minutes for a bite will turn them off in a hurry. You may need to go to a small pond where the fish are dying to eat bread balls. Any type of fish will do. Remember, this is for them, not for you.
As they fish, cheer for every fish they catch. Make a really big deal out of it. Take pictures. And if it’s possible, take some home to clean. Let the child help you clean with a table knife, so he can’t get hurt.
Make sure he makes and sees the connection from catching to cleaning to cooking. As soon as you have the fish cleaned, it’s into the kitchen to start cooking. Make him flour and cornmeal the fish. Let him see the fish cooking, and talk about how good they are. Then when it’s ready, make sure you brag（吹嘘） on the fact that he (or she ) caught these fish, and “aren’t they good?”
In this way, I’m sure your kids will be interested in fishing and good at fishing.
Title: Teach a kid to fish
Start them young |
·Be aware of ·Plan a fishing trip for the |
Plan the first fishing |
·Choose places where the kids can catch fish easily because a small child’s patience doesn’t ·Regardless of (不管)the kind and |
Cheer for every fish they catch |
·Make a big deal out of it. ·Take pictures. ·Take some home and let the child help to clean with a table knife to avoid |
| · ·Let him see the fish cooking. ·Talk about how good they are. |
|
| ·Make them |
课文填空。以下是两篇课文选段，请任意选择一篇，并根据课文，在文中划线处填上适当单词，每空一词， (共10小题，计10分)
1). Some festivals are held to honour the dead or to ___1_____ the ancestors, who might return _____2__ to help or to do ____3____. For the Japanese festival Obon, people should go to clean graves and light incense in ____4____ of their ancestors. They also light lamps and play music because they think this will __5_____ the ancestors back to earth. In Mexico, people celebrate the Day of the Dead in early November. _6____ this important feast day, people eat food in the _7____ of skulls and cakes with “ bones” on them. They offer food, flowers and gifts to the dead. The Western holiday Halloween also had its ___8______in old _____9_ about the return of the spirits of dead people. It is now a children’s festival, when they can dress up and go to their neighbours’ homes to ask for sweets. If neighbours do not give any sweets, the children might play a __10____ on them.
2)According to a widely ____1___ theory, the universe began _____2__ a “Big Bang” that threw matter in all _____3____. After the “Big Bang”, the earth was still just a cloud of dust. ___4____ it was to become was uncertain until between 4.5 and 3.8 billion years ago when the dust _____5___ into a solid _____6__. The earth became so _____7___ that it was not clear ____8_____ the shape would last or not. It ____9______ loudly with fire and rock. They were in time to produce carbon, nitrogen, water vapour and other gases, which were to make the earth’s ___10______.
根据短文内容，从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。, fewer and fewer people will buy books and newspapers. Why read an article in the newspaper, when the TV news can bring you the information in a few minutes and with pictures? Why read the life story of a famous man, when a short television program can tell you all that you want to know?
. Today, newspapers sell in very large numbers. And books of every kind are sold more than ever before.
. Although some books with hard covers are expensive, many books are printed today as paperbooks (平装本), which are quite cheap. A paperback collection of short stories, for example, is always cheaper than an evening at the cinema or the theater,
.
Books are a wonderful provider of knowledge and pleasure and some types of books should be in every home. .A good encyclopedia (百科全书), though expensive, is useful, too, because you can find information on any subject. Besides, you can have such books as history books, science textbook, cookbooks, and collections of stories and poems. Then from time to time you can take a book of poems off your shelves and read the thoughts and feelings of your favorite poets.
| A．Television has not killed reading, however. |
| B．Some people think that as more and more people have televisions in their homes |
| C．Every home should have a good dictionary. |
| D．Books are still a cheap way to get information and enjoyment. |
E. and you can keep a book for ever and read it many times.
F. Fewer and fewer people will buy books.
G.TV programs are a chief provider of knowledge
根据文章内容，从下框A-F选项中选出能概括每一段主题的最佳选项，选项中有一项为多余。
| A. How did you find this volunteer opportunity? B. What are the advantages and disadvantages of student volunteers? C.Based on your observation, what makes a good volunteer stand out? D. How has volunteering helped you? E. Have you had any volunteers who quit half-way? F. What suggestions can you give to students who want to be volunteers? |
An interview with a volunteer. ___________________
I am a member of our school’s volunteer association. During my freshman(大学一年级新生) year, I was asked to write up a plan for volunteers who assisted patients there. So I visited the hospice (末期病人疗养所) several times. Later, I realized I could do more for the patients and so began volunteering. ___________________
When I was a freshman, I was not used to college life. I sometimes felt the hospice was like home. Here, many grannies treated me like their own relative, and I could feel strongly that I was needed. Just shaking hands made them come to life. I not only get great comfort from helping many patients get through the last period of their lives. I also learn a lot from their experiences.___________________
You have to be prepared both mentally and physically. Most people at this hospice are facing death. So you have prepared to be patient and make them happy and relaxed. Also, persistence is needed. After seeing so many people here die, I know that persistence is hard. But you have to remember that you job is to help them feel less pain before death.___________________
Good volunteers have something in common: They regard their job as a career, rather than some task that’s been assigned. They learn to enjoy what they are doing, no matter how boring it is. We have a volunteer who has been with us for more than a year. His job is translating letters from kids we helped. Even when he was busy with his classes, he would take a taxi to our office to pick up the letters. When we asked him why, he told us he enjoyed the kids’ stories and learned a lot from them.___________________
Students are often very enthusiastic and direct. They give us feedback that helps us improve our work. And they value the opportunity we give them to broaden their horizons. However, they are still young and some are not responsible enough. And sometimes, they are lazy and careless.