I was born and raised in Minnesota, the USA, but as an adult I have mostly lived in Europe and Africa. I teach cross-cultural management at the International Business School near Paris. For the last 15 years, I’ve studied people in different parts of the world build trust, communicate and make decisions in the workplace.
While travelling in Tokyo recently with a Japanese , I gave a shorttalk to a group of 20 managers. , I asked whether there were any questions or comments. No went up, so I went to sit down. Mycolleague whispered to me, “I think there were some comments, Erin.Do you mind if I try?” I agreed, but I guessed it a waste of . He askedthe group again, “ Any comments or questions”.
Still, no one raised a hand, this time he looked very carefully at each person in the silent audience. Gesturing to one of them, he said, “ Do you have to add?” To my amazement, she “ Yes, thank you.” and asked me a very interesting question. My colleague repeated this several times the audience and asking for more questions or comments.
After the session, I asked my colleague, “ How did you that those people had questions?” He , not sure how to explain it, and then said, “ It has to do with how their eyes are.”
He continued, “In Japan, we don’t as much direct eye contact as you do in the west. So when you asked if there are any , most people were not looking directly at you. But a few people in the were looking right at you and their eyes were bright. That that they would be to have you call on them.
I thought to myself I would ever have learned from upbringing in Minnesota. Since then, I try to understanding behavior in other cultures I encounter, and keep finding the bright eyes in the room.
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A. let B. make C. take D get
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When I was young, I was told that a wise person is the one who learns from everyone. It is a great way to live by this — One begins to look at people very and he no longer puts others in order to feel good about himself.
Living in China me with many wonderful chances to put this principle into practice. China is quite and as a Westerner, it’s easy for me to consider many of the local habits as “strange” and even “rude”. However, slowly I began to a lot about the culture and about where many of their came from. I decided to make an effort to meet people and from them.
I am living in Harbin now, a city in the Northern part of China, near Russia. Yesterday I to get money from the ATM and have a good cup of coffee after lunch. But I can’t speak Chinese yet and there are no signs in English the nearest supermarket or coffee shop. There are signs in Russian. “espaciba” which means thanks, I don’t know much else. I decided to smile at my every attempt to and ask for information that would me to an ATM and a coffee shop. It turned out that my efforts and my were met with more smiles. I learned that is to be found everywhere even I cannot communicate, and that people will depending on what I give.
Look around you for opportunities to learn from the most people. You will be surprised at what they can you!
A．method B．plan C．principle D．reason
A．Doubtfully B．differently C．anxiously D．excitedly
A．away B．out C．up D．down
A．helps B．combines C．provides D．impresses
A．special B．modern C．powerful D．beautiful
A．create B．measure C．ignore D．understand
A．origins B．beliefs C．habits D．behaviors
A．escape B．suffer C．learn D．hear
A．managed B．needed C．refused D．failed
A．leaving for B．pointing to C．looking for D．setting up
A．Instead of B．As for C．According to D．Except for
A．Yet B．Or C．Besides D．Thus
A．Communicate B．relax C．explain D．discuss
A．force B．transport C．lead D．follow
A．smiles B．signs C．questions D．thanks
A．illness B．weakness C．happiness D．kindness
A．before B．after C．when D．because
A．react B．gain C．bargain D．benefit
A．familiar B．unexpected C．pleasant D．frightened
A．confirm B．require C．charge D．teach
Have you ever had a wonderful teacher who helped change your life? I was blessed with such a teacher．Here is my praise to a very teacher, Mr. O’Connor．
I was fortunate to have gone to one of the public high schools in our region．It won awards for its education．I had many good teachers，but one of them helped me realize the potential(潜力)that I had inside of myself．His is Mr. O’Connor．He taught English classes．Mr.．O’Connor was not a guy．I remember he had a very wide face with little hair and but bright eyes．However, he expected the best from his in their studies and morality(道德)．He me with his personality．His teaching style was attractive．He made me want to be ．As a result．I studied hard for better grades．I believe it was his that helped me succeed in being on the roll(名单)．I enjoyed my high school experience．It was because of Mr.．O’Connor that I that I had huge goals that I wanted to reach．I graduating from high school early and I wanted to be a high school English just like Mr. O’Connor．As you can see，I continued to study．I gave up on my love for reading and writing，the most amazing gift from Mr. O’Connor．
I would Mr.．O’Connor for being the teacher that he was．I would thank him for me as a student，and for giving me the confidence to realize my ．He helped a lot not only in my education ，but also in shaping the person that I was to become．A good teacher can make a ．Thank you, Mr. O’Connor．
A．funny B．special C．famous D．common
A．biggest B．newest C．best D．oldest
A．really B．finally C．generally D．mainly
A．career B．sign C．position D．name
A．handsome B．friendly C．social D．positive
A．dirty B．weak C．cold D．small
A．friends B．partners C．students D．family
A．impressed B．pushed C．pressed D．urged
A．harder B．better C．wiser D．prettier
A．influence B．information C．explanation D．emotion
A．class B．honor C．lesson D．project
A．reminded B．accepted C．realized D．held
A．set out B．dealt with C．got on D．ended up
A．assistant B．representative C．teacher D．master
A．always B．never C．sometimes D．often
A．remember B．understand C．agree D．thank
A．1ooking after B．finding out C．believing in D．depending on
A．plan B．future C．business D．dream
A．choice B．quality C．problem D．ability
A．change B．difference C．result D．passion
It was a cold evening and my daughter and I were walking up Broadway. I didn’t notice a guy sitting inside a cardboard box. But Nora did. She wasn’t even four, but she ____ at my coat and said, “That man’s cold. Daddy, ____ we take him home?”
I don’t remember my reply. But I do remember a sudden ____ feeling inside me. I had always been delighted at how much my daughter noticed in her ____, whether it was ____ in flight or children playing. But now she was noticing ____and beggary.
A few days later, I saw an article in the newspaper about volunteers who picked up a food package from a nearby school on a Sunday morning and ____ it to an elderly person. It was quick and easy. I ____ us up. Nora was ____ about it. She could understand the importance of food, so she could easily see how ____ our job was. When Sunday came, she was ready, but I had to ____ myself to leave the house. On the way to the school, I fought an urge to turn ___. The Sunday paper and coffee were waiting at home. Why do this? ____, we phoned the elderly person we’d been appointed. She ____ us right over.
The building was in a sad state. Facing us was a silver-haired woman in an old dress. She took the package and asked us to come in. Nora ran inside. I unwillingly followed. ____ inside, I saw that the department belonged to someone poor. Our hostess showed us some photos. Nora played and when it came time to say goodbye, we three hugged, I walked home in tears.
Professionals call such a(n) ____ “a volunteer opportunity”. They are opportunities. I’ve come to see. Where else but as volunteers do you have opportunity to do something ____ that’s good for others as well as for yourself? Nora and I regularly serve to needy people and ____ clothes for the homeless. Yet, as I’ve ____ her grow over these past four years, I still wonder—which of us has ____ more?
A．pulled B．glanced C．waved D．aimed
A．would B．can C．need D．must
A．general B．true C．heavy D．curious
A．area B．part C．eyesight D．world
A．insects B．dogs C．animals D．birds
A．coldness B．illness C．suffering D．ignorance
A．delivered B．returned C．devoted D．posted
A．held B．hurried C．signed D．lined
A．casual B．sorry C．astonished D．excited
A．creative B．valuable C．shocking D．simple
A．warn B．stop C．allow D．push
A．back B．away C．up D．out
A．Therefore B．Obviously C．Still D．Also
A．called B．promised C．invited D．helped
A．As B．Once C．Because D．Though
A．stay B．visit C．adventure D．challenge
A．fair B．famous C．difficult D．enjoyable
A．collect B．make C．order D．wear
A．let B．made C．watched D．noticed
A．improved B．benefited C．tried D．seized
When I worked in a large city, passing by someone homeless wasn’t an uncommon sight.
It seemed to me that I had to do something. As a single mom and newcomer to my field, I decided to up with a plan that fitted my limited . I began to set five to ten dollar bills each payday, and during the week, I pass them out to those I met on the street.
a dollar felt like a small amount, I realized how powerful it was. Those I were people just like me. Sometimes we would joke a bit and smile together. On some occasions, I was able to more. I mean, more than money. I’ll never know how and if the dollars , but I know that the connections we made did.
One day after I had started this weekday practice, I enough money to buy myself a new winter coat. With my new coat bought, I realized that my old coat could be put to use by someone who had little or nothing to them from the cold. Meanwhile, a brilliant idea came into my mind. Why not pass on this opportunity for to others? So I turned to the salesman who had helped me, and asked if he would feel taking my old coat, walking to the corner and offering it to someone in . Slightly surprised by what I requested of him, he smiled, “I will as soon as I get a .”
I cannot help feel that my experiences with kindness have many people and a growing number of people have followed my example to care for those who need help. In this way, I feel I’ve helped just those I passed by on the street. Kindness touches many hearts, and I am for the way it has touched mine.
A．come B．keep C．catch D．put
A．knowledge B．expenses C．budget D．experience
A．up B．down C．off D．aside
A．must B．would C．could D．should
A．Because B．Although C．Unless D．If
A．passed by B．worked with C．turned to D．stared at
A．receive B．accept C．give D．refuse
A．used B．wasted C．spent D．helped
A．saved up B．took up C．picked up D．kept up
A．also B．hardly C．seldom D．still
A．prevent B．keep C．protect D．dress
A．connection B．kindness C．communication D．relationship
A．comfortable B．convenient C．necessary D．disappointed
A．anger B．need C．danger D．doubt
A．coat B．request C．bonus D．break
A．and B．but C．or D．so
A．moved B．thanked C．bothered D．considered
A．in exchange B．in case C．in turn D．in charge
A．other than B．more than C．better than D．rather than
A．gifted B．responsible C．independent D．Grateful
阅读下面短文，从短文后各题所给的四个选项（A, B, C和D）中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。
Where do you go when you want to learn something? School? A friend? A tutor? These are all places of learning. But it may well be that the learning you really want somewhere else instead. I had the of seeing this first hand on a .
My daughter plays on a recreational soccer team. They did well this season and so a tournament, which normally was only for more skilled club teams. This led to some experiences on Saturday as they played against teams trained. Through the first two games, her did not get one serious shot on goal. As a parent, I seeing my daughter playing her best, still defeated.
It seemed that something clicked with the between Saturday and Sunday. When they for their Sunday game, they were different. They had begun to integrate (融合) the kinds of play and teamwork they had the day before into their . They played aggressively and scored a goal.
It me that playing against the other team was a great moment for all the girls on the team. I think it is a general principle. is the best teacher. The lessons they learned may not be what they would have gotten in school, but are certainly more personal and meaningful, because they had to work them out on their own.
A．public B．traditional C．official D．special
A．passes B．works C．lies D．ends
A．dream B．idea C．habit D．chance
A．trip B．holiday C．weekend D．square
A．won B．entered C．organized D．watched
A．painful B．strange C．common D．practical
A．less B．poorly C．newly D．better
A．fans B．tutors C．class D．team
A．imagined B．hated C．avoided D．missed
A．if B．or C．but D．as
A．girls B．parents C．coaches D．viewers
A．dressed B．showed up C．made up D．planned
A．slightly B．hardly C．basically D．completely
A．seen B．known C．heard D．read
A．styles B．training C．game D．rules
A．even B．still C．seldom D．again
A．confused B．struck C．reminded D．warned
A．touching B．thinking C．encouraging D．learning
A．Experience B．Independence C．Curiosity D．Interest
A．harmful to B．mixed with C．different from D．applied to